Windows 8 "refresh" removed applications

Anonymous
2012-12-21T18:21:35+00:00

Why did Windows 8 "Refresh" remove about 30 applcations from my PC?  Outlook is gone, as is Excel and Word.  I did a upgrade from 7 on one of my PC's and the new system had not even been operating long enough to create a "Restore" point.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-12-22T07:58:25+00:00

Hi Rodgerr,

I can imagine how frustrating it could be when most of the applications have been removed on the computer.

Since, you have refreshed the PC; all the applications installed will be removed.

The apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshing your PC.

Refer: http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

I would recommend you to reinstall all the applications on windows 8 to work.

Let us know the status.

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  1. Anonymous
    2014-03-25T20:31:19+00:00

    Hi Eric. I disagree. It is not difficult to upgrade an OS without nuking all your applications. Any Linux distro does it all the time. The mind boggles that a huge for-cost organisation like MS is unable to perform this trick. What a sad sad monoplist joke.

    And never mind chome and firefox and such. Easy to replace. But all the (e.g. Samsung, Intel) software that came preinstalled with the notebook. Even Norton 360 is removed leaving the PC wide open to be raped. Miracle that nobody sued MS over this yet. This is destructive, value destroying utterly unprofessional. And no, not really necessary. What a shabby product.

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  2. Anonymous
    2014-03-25T19:47:11+00:00

    Windows 8 automatically updated. It did not ask for approval, it gave no warning. No warning, no nothing. It is outrageous that Windows would need to nuke all non-MS apps an programs as part of an OS upgrade. No other OS does that. Ha ! and then people complain about Linux being uncomfortable. 

    If this is going to be a recurrent feature every time the windows installer needs to upgrade the OS by a minor version number, that's going to be a LOT opf work, destruction of value and NOT very comfortable or user friendly. Very disappointed in a product that actually charges for a pseudo-service like this.

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  3. Anonymous
    2014-03-15T04:48:40+00:00

    (with one big exception -- a list of removed apps was NOT saved to my desktop or anywhere else as far as I can tell).  

    hello,

    I accidentally ran refresh when I was actually trying to restart Windows 8 in safe mode. But like in your case, there was no 'list of uninstalled programs' on my desktop. That screws me up even harder. Any way to find this 'list'? Any help would be GREATLY appreciated! Thanks!

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  4. Anonymous
    2014-02-05T16:22:08+00:00

    This site is full of "Not applicable" answers. Very frustrating that this is even listed as a "Support" site.

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