Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-01-26T23:26:19+00:00

    I only got my phone on Friday and the camera has never focused at all. I am so disappointed with paying so much money and it not working. The camera works when you take a selfie but not when you are looking at the screen. I have followed all instructions and reset the camera as well. Not at all happy when the camera was the main reason for updating to this phone.

    Please help urgently.

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  2. Anonymous
    2014-02-01T01:20:01+00:00

    My camera does not focus at all - auto or manual.  Is there a fix for this or do I need to return?

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  3. Anonymous
    2014-02-09T18:11:27+00:00

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  4. Anonymous
    2014-02-13T11:08:45+00:00

    Same here! Been using the 1020 for 3 months & love the camera- have even blown up prints from it to 24 x 18 inches!

    Suddenly this morning I discover it won't focus automatically or manually- it searches for a focus when screen is tapped or shutter button partially epressed, but won't capture a focus- you can see it hunt for a focus & pass through a sharp focus but won't lock on. How frustrating!

    The cam seems OK only close in, as close as 12cm, so I can use it for macro.... All other camera apps show the same problem.

    The app is up-to date- version 4.5.1.7

    I suspect it's a hardware problem, and I may be in trouble as I didn't buy the phone in Kenya where I live, so no apparently |I've warrantee here!

    I doubt very much if a factory reset will do any more than cause me unessary aggro.

    Help? I've stuck to Nokias as my primary phone since the mid ,90s & this is the first defective one for me.

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  5. Anonymous
    2014-02-27T11:58:38+00:00

    As written in many other webforums stocking focus in nearfield seems to be hardware related problem. Many users posted that this issue was solved in repair. So you should contact a service point near you or send your phone for repair.

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