Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

149 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-20T12:55:31+00:00

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-22T00:25:04+00:00

    I had chosen the nokia lumia 1020 as my upgrade phone last month, and i absolutely ADORED the camera on it, but then this same thing started happening to me with the focus...

    luckily i was within my 30 days so they sent me another phone.. but apparently this is actually a refurbished one? and now it wont stop freezing! i tried powering it off and it has been frozen for the past 2 hours! anyone having this problem lately?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-11-27T12:50:48+00:00

    Hello,

    I'm experiencing the same problem. My camera seems to be set to always focus on the farthest setting. Even when I change focus in the manueal setting, nothing happens. Set on the closest manual focus I have perfect focus on things over 100 meters away, and totally blurry in the closest 30 centimetres

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-11-27T14:57:14+00:00

    hello craig? are you one of the technical support of nokia? i have a lumia 1020. i just updated nokia camera app to v 4.4.08. after this update, it doesn't macro focus on an object. even holding it near 3 inches away on the object. it just doesnt autofocus. even manual focus, it just all blurr. i'm just worried about it. are aware of this problem? i hope its just a bug that can be fixed on the next update. thanks

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-11-27T16:45:07+00:00

    Try capturing macro shots with on screen tap to focus on objects instead of half pressing physical camera button to capture macro shot.

    Was this answer helpful?

    0 comments