Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-03-27T02:17:45+00:00

    This link wasn't helpful at all, if you actually read the problems you would know that NO ONE has fixed their issue but resetting the phone or a software update. I wish you all would address the actual issue.

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  2. Anonymous
    2015-03-27T09:24:08+00:00

    Hm...are you Microsoft guys working on this issue? Its clear som old update messed up lots of 1020...mine cant focus since 2-3 month back. Im still paying for this **bleep** phone, but now I need a new one because its not even possible to communicate wit hit when it thinks earphones are connected but they are not!

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  3. Anonymous
    2015-04-22T15:23:51+00:00

    Having the same issue here...have the handy scan paid app that is now useless because the camera won't focus. Warranty is out. I'm am getting more and more dissatisfied with Window's Phone, especially when I learned that the 1020 wouldn't be getting the denim update!

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  4. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2015-04-22T15:53:41+00:00

    mhinesly wrote:

    especially when I learned that the 1020 wouldn't be getting the denim update!

    Where did you learn that from ? I got Denim on my 1020 months ago.

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  5. Anonymous
    2015-05-19T18:40:28+00:00

    Hi buddy, excelent video explaining the issue but I don't see any update from microsoft about that, now we are in 2015!!! Did you found any news or solution?

    Magus_Shadow wrote:

    Here is the video:

    http://youtu.be/R6RGIOlTrGk

     

    I did not mention in the video that I am fully up to date on all OS and app software.

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