Same problem here, I'm not been able to focus anything medium/large range, in other words I'm practically without camera... It's been frustating to depend on their good will.
Lumia 1020 Camera Won't Hold Focus
When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.
Is the camera broken?
Thanks.
Windows for home | Other | Devices and drivers
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Anonymous
2015-01-23T08:22:24+00:00 -
Anonymous
2015-03-05T17:54:44+00:00 I have been such a devoted Nokia user for over 15 years now, I spent alot of money buying a 1020 not through contract, my phone worked perfectly and the photos were perfect, now its just embarrassing when friends ask me to take photos instead of being impressed, nearly every photo is blurry and peoples iPhones actually take better pictures now, I dread even telling people it's meant to be 41 mega pixels, please help before I throw my phone in the bin and never buy Nokia again.
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Anonymous
2015-03-06T21:24:37+00:00 Sorry to learn that, thierum. What camera app are you using? Do you encounter the same issue regardless of what app you're using to take pictures? This may be basic, but we'd like to verify if adjusting or resetting your camera settings help to improve the image quality. You may also try the troubleshooting steps provided on this link: Lumia 1020 - Camera troubleshooter. Keep us posted on the progress of your concern.
BTW, the link & the provided troubleshooting steps are applicable regardless of your location. For future concerns or repair requests, you can refer to your local website.
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Anonymous
2015-03-12T01:13:40+00:00 Ridiculous this is indeed...
Same issue here.
The problem started a few weeks ago just once upon a time the focus stopped working.
When I press the camera button to take a picture you'll see a well focused image for about 2 seconds, then you'll here a "clicking" sound and then a blurry picture is taken.
Still no fix for this? Can't imagine that it's a software issue.
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Anonymous
2015-03-26T15:52:56+00:00 hy..i have nokia lumia 1020 but its camera does not work proply it have a focus issue...its camera focus the objct which ix near but cant focus which was in a distance...but at a proper distance sometim it is fully focusd...is it software issue??plz anybody help me