Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2015-09-10T04:35:51+00:00

    Hi Craig. I am having the same issue with mine. As well, often the shutter has stuck shut and the screen has gone dark. I find this happens when the power is low. I really love this phone but will be switching soon if this problem cannot be fixed.

    Hope to hear from you soon

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  2. Anonymous
    2015-09-06T14:11:40+00:00

    sir, the problem with the camera still persists, i own a lumia 720 and the phone worked fine for almost 2 years, but after the denim update the camera couldn't focus. please help me out with this. i visited nokia care and they are charging 1500rs for this. should i get it repaired or should i wait for update or something. coz i dont think there any issue with the phone or its hardware.

    Thank you

    RP

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  3. Anonymous
    2015-09-04T12:26:46+00:00

    My phone has been with the local repair center for two weeks and they still can't fix it. They have replaced the camera and now the circuit board.  I think I may need to replace my 1 year old phone ... very sad.

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  4. Anonymous
    2015-09-04T12:02:34+00:00

    Dear Microsoft Support Engineer,

    I have the same problem with my Nokia 1020. It does'nt focus properly anymore. After about 10 times trying it does focus right sometimes.

    Please help :s. I used to make such beautifull pictures with it.

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  5. Anonymous
    2015-08-06T08:08:56+00:00

    I have the same issue. Having used it now for 1,5 years it is very frustrating. Is there a SW or hw fix?

    .....

    Ok brought the phone to a repair shop were they fixed the screen previously. They replaced the camera module and now it works again. So this was a HW issue the showed up after time, probably caused by the drop I had that also broke the screen.

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