Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2013-10-09T12:51:05+00:00

    :smileyfrustrated:I unpacked my phone yesterday and have the same issues at the first post. I checked for updates and read the manual on the camera.. Seems that the focus is just not working.

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  2. Anonymous
    2013-09-26T18:38:14+00:00

    hi, i believe the focus works as designed and is no hardware issue - my 1020 behaces the same wayfor macro shots i often use the on screen focus

    the post processing which adjusts the pic is often discussed and is also no hardware issue since many users have the same problem

    greetings

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  3. Anonymous
    2013-09-21T14:15:56+00:00

    hi, I have a similar issue that I have just recently have with my 1020, I am not sure if it is the focus, but I have had the camera stall the phone at least 3x, now when I take a camera pro picture, everytime I review the picture, it would be of good clarity for a sec when the picture displays, then it will "adjust" the picture to a blurrier version and usually more yellow tinged as well. I only had the phone for 5 days, the problem is I bought it in the US while I am currently residing in Indonesia, (no contract) could you tell me what is wrong with my camera and if there is a problem, how would I go about getting it fixed?

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  4. Anonymous
    2013-09-11T19:35:09+00:00

    Hi iamskew,

    Do you still have this issue? It's been two weeks since your post. If you still have the issue, I will take direct contact with you to resolve this issue.

    Thanks, Craig

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