Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-04-07T02:57:14+00:00

    Hi there folks, 

    I'm experiencing the same original issue that iamskew .  It takes sometimes four or five attempts until tapping on the screen does produce a focused image.  Most of the times, when you try to select a region to gain focus, the 1020 does make it, the image gets fancy and all of sudden, just before the picture is taken... focus is lost.  Manual focus seems to work fine, as well as video recording.

    I bought it on last november, and thought I was doing something wrong, because Nokia hardware is regarded as almost a legend here in Brazil .  Someone please tell me this is not a hardware issue, since I just can't spare days or weeks waiting for maintainance and no smartphone.  

    Kind regards!

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  2. Anonymous
    2014-04-05T18:23:56+00:00

    I'm experiencing the same issue. How do I find my local service center?

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  3. Anonymous
    2014-03-21T05:05:38+00:00

    OK, sorted. Had to replace the camera in the phone. Fortunately my local service center located a salvage unit as no new camera modules were available in Kenya and my 1020 was not covered by warantee, having bought the phone outside the country.

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  4. Anonymous
    2014-02-27T11:58:38+00:00

    As written in many other webforums stocking focus in nearfield seems to be hardware related problem. Many users posted that this issue was solved in repair. So you should contact a service point near you or send your phone for repair.

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  5. Anonymous
    2014-02-13T11:08:45+00:00

    Same here! Been using the 1020 for 3 months & love the camera- have even blown up prints from it to 24 x 18 inches!

    Suddenly this morning I discover it won't focus automatically or manually- it searches for a focus when screen is tapped or shutter button partially epressed, but won't capture a focus- you can see it hunt for a focus & pass through a sharp focus but won't lock on. How frustrating!

    The cam seems OK only close in, as close as 12cm, so I can use it for macro.... All other camera apps show the same problem.

    The app is up-to date- version 4.5.1.7

    I suspect it's a hardware problem, and I may be in trouble as I didn't buy the phone in Kenya where I live, so no apparently |I've warrantee here!

    I doubt very much if a factory reset will do any more than cause me unessary aggro.

    Help? I've stuck to Nokias as my primary phone since the mid ,90s & this is the first defective one for me.

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