It does not surprise me that this topic has been going on for so long, I had a similar issue with a much earlier MS operating system in the 80's. I spend hours, over a period of many months trying to work round a problem for the network I ran. Eventually attended a meeting at which Microsoft was present and asked a representative about it. His reply was that it had never worked. "What was going to be done about it?" - "Nothing". I came very close to hitting him! Clearly the customer unfriendly, couldn't care less, attitude still persists today and if anyone expects any change after almost 30 years of building on it, then it would appear to be wishful thinking.
Sadly it appears that this attitude is migrating to Apple who used to put usability and customer service first.
They should get back to it before it's too late.