its not a corrupt user account, that's just a BS red herring they throw out there.
like i said, just do a google search, this is WIDESPREAD. I understand that they want to eliminate cases where it is corruption or unique to the user, but this all points to bad code, not something else.
I don't use my laptop for ANYTHING other than streaming video to my TV, that's it, and this happens to me. whats so annoying is that the issue can be intermittent, so its not all the time, but its enough of the time, and whats worse is that even when u manually end the task, it can start up again on its own. on a low powered laptop, that can ruin a viewing exp.