Hash mismatch

Anonymous
2013-01-07T10:37:18+00:00

Does anybody know how to fix this problem? It is related to a Windows 8 64-bit platform and seems to be rather common (see Web results for "Amd64\CNBJ2530.DPB" of prncacla.inf*"*).

No apparent malfunctions, but very slow startup, especially the first one at morning.

Below what appears in the CBS.log after multiple sfc /scannow(s) that say it is impossible to repair some damaged files.

2013-01-07 08:31:12, Info                  CSI    000006fc [SR] Beginning Verify and Repair transaction

2013-01-07 08:31:12, Info                  CSI    000006fd Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :

Found: {l:32 b:YCyRZUKsIhOc05lCRHw+OKYmzq2wt2CJT7Rixym+Hs4=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}

2013-01-07 08:31:12, Info                  CSI    000006fe [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

2013-01-07 08:31:12, Info                  CSI    000006ff Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :

Found: {l:32 b:YCyRZUKsIhOc05lCRHw+OKYmzq2wt2CJT7Rixym+Hs4=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}

2013-01-07 08:31:12, Info                  CSI    00000700 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

2013-01-07 08:31:12, Info                  CSI    00000701 [SR] This component was referenced by [l:164{82}]"Package_86_for_KB2769165~31bf3856ad364e35~amd64~~6.2.1.0.2769165-12166_neutral_GDR"

I have tried to fix by uninstalling  and re-installing KB2769165, with no result. Any other ideas?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-15T07:08:36+00:00

I found something very interesting here:

http://social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/26f35def-6f55-4c07-9ba8-73e2d402e6cc

I am going to try the dism /online /cleanup-image /checkhealth command and see how it goes.

L.E. Actually, there are 2 commands to run:

dism /online /cleanup-image /checkhealth

dism /online /cleanup-image /restorehealth

I will be back with the results.

Very Late Edit:

There is also a tool I found recently that helped me solve this issue in Windows Server 2012 R2.

The above commands didn't work so I ran this tools and it solved the problem. You can download the tool here:

http://thetechcookbook.com/automatic-sfc-corruption-repair-sfcfix-exe/

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Anonymous
2013-01-12T08:08:11+00:00

I have been checking this issue through other Microsoft Communities (England, France, Italy). According to many experts the problem is not significant. Moreover, looks like sfc often reports false errors. Both my PCs (1 laptop Windows 8 Pro 64-bit and 1 desktop Windows 8 32-bit with Media Center) report the same "hash mismatch" but don't seem to show any malfunction. No Canon printers installed! I hope that Microsoft will solve this mystery ... sooner or later.

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  1. Anonymous
    2014-04-10T18:33:28+00:00

    after windows update (KB2919355) for windows 8 x64 bit based systems failed to install I cannot open apps like internet explorer, the store, news, or whether I have run a sfc/scannow and found corrupted files but these were of no relevance so have been ignored can you help?

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  2. Anonymous
    2014-04-10T18:25:31+00:00

    My HP pavilion G6 notebook has been having problems opening window metro apps after windows update for example the store or news. I tried to install the update manually but it didn't work. I ran a system file checker command and notice corrupted files.  000004d3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

    2014-04-10 18:15:30, Info                  CSI    000004d5 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

    2014-04-10 18:15:30, Info                  CSI    000004d6 [SR]  000004d3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

    2014-04-10 18:15:30, Info                  CSI    000004d5 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

    2014-04-10 18:15:30, Info                  CSI    000004d6 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd646.3.9600.16384.INF_prncacla"Package~31bf3856ad364e35~amd646.3.9600.16384.INF_prncacla"      ALSO NOTICE that it says it was referenced by :This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-. so why has this happened when I don't have the printer it was referring to?? I still need help with issues i am having problems opening window metro apps after windows update for example the store or news. I tried to install the update manually but it didn't work.  please help!

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  3. Anonymous
    2014-03-13T20:00:04+00:00

    I found this answer as accurate and worked flawlessly.  IT IS Diiferently a posting problem!

    My question now is I am not that savie.  Would you happen to know the same fix but for a win7 machine?

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