Need to restart my laptop every time to get sound.

Hi Jody,

1. What is the make and model of the computer?
2. Do you receive any error codes or messages?

This issue may occur if the sound card drivers are not installed properly.

You may try to uninstall and reinstall the sound card drivers in Windows 8 compatibility mode.

a. Press Windows key + X on the desktop Screen and select Device manager.

b. Expand sound, video and game controllers. Right-click the audio device, and then click Uninstall to remove it.

c. Restart the computer.

You may refer to the computer manufacturer website and install the Windows 8.1 version of sound card and chipset drivers and check.

Also check for BIOS updates.

Important: Modifying BIOS (Basic input output system)/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

Hi,

I am facing the same problem.  I have a Dell i3 notebook running Window 8. Sound was ok till last week. Suddenly it stopped working. Every time I start notebook I have to uninstall Realtek driver and then restart the notebook and install the driver to make the sound work.  I did all the steps listed above but of no use. I still face the problem.  Please help

This problem is intensely annoying. I have found a solution that works for me. It isn't permanent as you have to do it each time the speakers stop, but it is better than restarting all the time.

Go to Device Manager

Right click on Sound video and game controllers

and click "scan for hardware changes"

That works for me.

Hi Hemza,

Thank you for the updates.

You need to be logged in as an Administrator to perform these steps. You need use an administrator account to perform any major task or installing or uninstalling programs or drivers on the computer.

For further information, refer to the article:

User accounts: FAQ 

Let us know if you need further assistance with Windows related issues. We will be happy to help.

Hello, I'm sorry for bothering you but.. It comes out with Properties only.. I can't find Uninstall button.. Do I have to be an administrator?

Hi Hemza,

1. What is the make and model of the computer?
2. Are you also facing the issue with Windows 8?

This issue may occur if the sound card drivers are not installed properly.

You may try to uninstall and reinstall the sound card drivers in Windows 8 compatibility mode.

a. Press Windows key + X on the desktop Screen and select Device manager.

b. Expand sound, video and game controllers. Right-click the audio device, and then click Uninstall to remove it.

c. Restart the computer.

You may refer to the computer manufacturer website and install the Windows 8.1 version of sound card and chipset drivers and check.

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.