Windows 8 Apps not downloading. All stuck on pending.

Anonymous
2012-12-22T14:29:15+00:00

I just received a brand new Windows 8 laptop. Right out of the box, a bunch of apps want to update but they all get stuck on "pending" and will not download. I'm very disappointed at the lack of "out of the box" workability. How can I get these apps to update and download?

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2012-12-29T00:03:19+00:00

I found these steps on a different thread and gave them a try, and afterwards my updates downloaded and installed fine.  Forcing the update service to create a new SoftwareDistribution folder seemed to resolve the issue:

  1. Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
  2. Type the following four commands in the command prompt:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

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  1. Anonymous
    2013-06-18T20:52:45+00:00

    I don't get why a multi billion dollar company can't solve this so users don't have to go thru cmd to fix this issue. I'm starting to loose faith at MS

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  2. Anonymous
    2013-06-27T17:10:21+00:00

    I found these steps on a different thread and gave them a try, and afterwards my updates downloaded and installed fine.  Forcing the update service to create a new SoftwareDistribution folder seemed to resolve the issue:

     

    1. Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
    2. Type the following four commands in the command prompt:
    3. net stop wuauserv

    cd %systemroot%

    ren SoftwareDistribution SoftwareDistribution.old

    net start wuauserv 4. Try to install updates again.

    Thanks for the help but when I write the command "ren SoftwareDistribution SoftwareDistribution.old" it shows an error "Access denied".

    Any idea? Thanks.

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  3. Anonymous
    2013-07-01T07:17:34+00:00

    i tried it but still its not gettin downloaded...i tried it 3 4 times...but still its not working...plzzz help me out...waiting fr ur rply...!!!

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  4. Anonymous
    2013-07-09T16:24:36+00:00

    I am also facing the same problem this is so irritating and i dont know where to go and how to fix this this is ridiculous when i called HP people they dont even understand what is happening and to resolve this, my work is getting hampered with all this nonsense guys please suggest me what should i do...?

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