Windows 8 Apps not downloading. All stuck on pending.

Anonymous
2012-12-22T14:29:15+00:00

I just received a brand new Windows 8 laptop. Right out of the box, a bunch of apps want to update but they all get stuck on "pending" and will not download. I'm very disappointed at the lack of "out of the box" workability. How can I get these apps to update and download?

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2012-12-29T00:03:19+00:00

I found these steps on a different thread and gave them a try, and afterwards my updates downloaded and installed fine.  Forcing the update service to create a new SoftwareDistribution folder seemed to resolve the issue:

  1. Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
  2. Type the following four commands in the command prompt:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

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  1. Anonymous
    2013-10-04T09:43:04+00:00

    thank you!!!!!!!!!!!!!!!!!!

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  2. Anonymous
    2013-10-04T10:26:34+00:00

    When I type in "ren SoftwareDistribution SoftwareDistribution.old" it says "Acces is denied." :(( HELP!

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  3. Anonymous
    2013-10-08T15:17:17+00:00

    You can just stop or disable the firewall and it will start working properly.

    I had the same problem but now it is solved.

    To stop the firewall you have to'

    NOTE: This Has To Be Done While You Are On The Desktop.

    1. Press windows key + c
    2. Press the last option or Settings from the menu which will appear
    3. Press Control Panel which is second from the top under Settingsfrom the menu which will appear

    A new window will open


    1. Click on System And Security which is right below where it is written Adjust Your Computer's Settings ( Written in blue )
    2. Click on Windows Firewall which is second in the list
    3. There will be a panel in right hand side on which Turn Windows Firewall On Or Offis written at third no.
    4. In it you will find the options to shut down the firewall.
    5. After changing click on OK .****

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