Windows 8 Apps not downloading. All stuck on pending.

Anonymous
2012-12-22T14:29:15+00:00

I just received a brand new Windows 8 laptop. Right out of the box, a bunch of apps want to update but they all get stuck on "pending" and will not download. I'm very disappointed at the lack of "out of the box" workability. How can I get these apps to update and download?

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Anonymous
2012-12-29T00:03:19+00:00

I found these steps on a different thread and gave them a try, and afterwards my updates downloaded and installed fine.  Forcing the update service to create a new SoftwareDistribution folder seemed to resolve the issue:

  1. Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
  2. Type the following four commands in the command prompt:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

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  1. Anonymous
    2013-06-18T20:52:45+00:00

    I don't get why a multi billion dollar company can't solve this so users don't have to go thru cmd to fix this issue. I'm starting to loose faith at MS

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  2. Anonymous
    2013-06-18T13:40:30+00:00

    very very helpful.....

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  3. Anonymous
    2013-06-12T05:48:18+00:00

    with the same pending stuck problem. I

    THIS WORKED FOR ME!

    Control Panel - System and Security - Find and Fix Problems - System Security - Find and Fix Problems with Windows Update - (after fail) Try Troubleshooter as Administrator.

    Resolved the following the problems:

    Potential windows update database error detected 0x80070490 - FIXED

    Windows update components must be repaired - FIXED

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  4. Anonymous
    2013-06-12T05:38:44+00:00

    with the same pending stuck problem. I tried the other suggestions on this post, to no avail. 

    HOWEVER, THIS WORKED FOR ME!

    Control Panel - System and Security - Find and Fix Problems - System Security - Find and Fix Problems with Windows Update - (after fail) Try Troubleshooter as Administrator.

    Resolved the following the problems:

    Potential windows update database error detected 0x80070490 - FIXED

    Windows update components must be repaired - FIXED

    Was this answer helpful?

    0 comments No comments