Windows 8 Apps not downloading. All stuck on pending.

Anonymous
2012-12-22T14:29:15+00:00

I just received a brand new Windows 8 laptop. Right out of the box, a bunch of apps want to update but they all get stuck on "pending" and will not download. I'm very disappointed at the lack of "out of the box" workability. How can I get these apps to update and download?

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2012-12-29T00:03:19+00:00

I found these steps on a different thread and gave them a try, and afterwards my updates downloaded and installed fine.  Forcing the update service to create a new SoftwareDistribution folder seemed to resolve the issue:

  1. Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
  2. Type the following four commands in the command prompt:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

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  1. Anonymous
    2014-08-30T04:15:19+00:00

    what do i do when it says denied at ren SoftwareDistibution SoftwareDistribution.old

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  2. Anonymous
    2014-08-17T08:16:14+00:00

    Just illustrated above method using screenshot-

    Type all the commands mentioned above in this window (Command Prompt). ***** Ensure you closed store window before doing this step.

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  3. Anonymous
    2014-08-04T03:18:59+00:00

    Hi! I tried this, but after I type in the first line, I get a message that says " the service is starting or stopping. Please try again later." What should I do? The store won't even open anymore. It just stays at the loading window. I just bought this laptop today, so I'm quite worried! thanks

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  4. Anonymous
    2014-07-20T10:57:02+00:00

    I ended up contacting Microsoft via chat and after them connecting to my computer via internet this was all sorted ... Took ages but the laptop is running good now I tried everything but ended up doing via Microsoft chat who where very helpful was going to do a charge but being a new laptop no charge was made 

    so my advise contact Microsoft chat

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