Windows 8 Apps not downloading. All stuck on pending.

Anonymous
2012-12-22T14:29:15+00:00

I just received a brand new Windows 8 laptop. Right out of the box, a bunch of apps want to update but they all get stuck on "pending" and will not download. I'm very disappointed at the lack of "out of the box" workability. How can I get these apps to update and download?

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Anonymous
2012-12-29T00:03:19+00:00

I found these steps on a different thread and gave them a try, and afterwards my updates downloaded and installed fine.  Forcing the update service to create a new SoftwareDistribution folder seemed to resolve the issue:

  1. Open an administrative command prompt (go to the Start screen, type "cmd", right-click on Command Prompt and hit "Run as administrator")
  2. Type the following four commands in the command prompt:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

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  1. Anonymous
    2013-12-09T15:48:51+00:00

    I tried all the fixes suggested in this thread and others. Those command fixes worked for some but I took the advice of a user and used the recover function which is a light format. I then downloaded each update one at a time and loaded them one at a time. It appears the glitch is due to a bad update process.

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  2. Anonymous
    2013-12-09T13:58:35+00:00

    I've had this problem too on my HP Envy. I've tried everything. I've tried wsreset in the run bar. And I've tried the above commands. When I type in ren SoftwareDistribution SoftwareDistribution.old it says that Access is Denied. The apps always say pending and they do not download. I don't understand and I don't want to wait in line for an hour trying to get this fixed.

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  3. Anonymous
    2013-12-05T09:01:53+00:00

    bt still its nt downloading.....pls tell how to download

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  4. Anonymous
    2013-12-01T18:10:45+00:00

    thank you so much for the solutions !!!! It work perfectly for me!!!

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