AN EMAIL I SENT TO MICROSOFT REGARDING THIS BLOGPOST AND ONE OTHER SPONSORED BY MICROSOFT:
DEAR MICROSOFT CUSTOMER SUPPORT:
THE TWO URLs YOU HAVE SENT ME TO RESOLVE THE TOUCHPAD "EDGESWIPE" PROBLEM ARE MISLEADING, UNHELPFUL AND POTENTIALLY DANGEROUS TO MICROSOFT USERS BECAUSE THEY ARE:
-- "BLOGS" HOSTED BY MICROSOFT WITH ABSOLUTELY NO OVERSIGHT BY MICROSOFT;
-- COMMENTS POSTED TO THESE "BLOGS" CONCERN SPECIFIC COMPUTER BRANDS AND MODELS, USELESS TO MOST USERS; AND
-- THREE YEARS OLD.
MICROSOFT'S "CHAT TECH" ADVISED THAT I CAN SURELY SOLVE MY PROBLEM BY PAYING $149 FOR A "SERVICE AGREEMENT" TO SOLVE SUCH PROBLEMS. THIS IS ABSURD; THE PROBLEM IS VEXING TO MANY, MANY MICROSOFT CUSTOMERS, AS THE "BLOG" ATTESTS, AND AS I HAVE FOUND.
AFTER SPENDING HOURS SEARCHING MY CONTROL PANEL AND THE WEB, I FOUND THE SOLUTION TO THE "EDGESWIPE" PROBLEM AT
http://www.emc.com.tw/eng/st\_tpn_sp.asp WHICH STATES:
QUOTE:
Q: Why my cursor has inexplicably moving or click when I am typing?
The main cause of unexpected cursor moving or click is the accidental palm contact with the touch pad.
You can adjust your Palm Tracking setting to maximum to make your touch pad insensitive to "palm contacts."
[HELPFUL PHOTOGRAPHS ARE SHOWN TO ILLUSTRATE.]
UNQUOTE.
THAT WEBSITE IS MAINTAINED BY THE MANUFACTURER OF MY COMPUTER'S TOUCHPAD, ELAN MICROELECTRONICS CORP., HSINCHU, TAIWAN, (http://www.emc.com.tw/eng/about_elan_4.asp).
HOW DID I FIND ELAM?
BY SHEER LUCK AND DETECTIVE WORK, CLICKING ON:
CONTROL PANEL
HARDWARE AND SOUND
MOUSE
LENOVO POINTING DEVICE, WHICH HAS FIVE TABS, ONE OF WHICH IS:
DRIVER
DRIVER FILE DETAILS
FINDING 38 FILES, THREE OF WHICH CONTAIN THE WORD "EDGESWIPE" AND WERE LOCATED IN A SUBDIRECTORY CALLED "ELANTECH."
SEARCHING THE WEB FOR "ELANTECH" AND FINDING A DOZEN COMPANIES OF THAT NAME, AND THEN REFINING MY SEARCH TO "ELANTECH" AND "TOUCHPAD."
MICROSOFT CONTINUES TO RESEMBLE THE U.S. POSTAL SERVICE IN ITS UNHELPFUL ATTITUDE.
JOCK STENDER
CHARLESTON, SC
FEBRUARY 7, 2015