What is causing my videos to be choppy and flicker?

Anonymous
2013-08-01T22:34:21+00:00

I have created numerous movie maker projects without any issue in the past.  Yesterday I created a project which includes both photos and video clips.  Everything played fine.  I saved the project in order that I could burn it to CD.  But once saved, the videos included in the project are choppy and flicker.  Did I miss some kind of change?  Can anyone help?

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-10-17T03:57:28+00:00

Thank you for the information above but I don't understand any of it.  I was running Movie Maker 2011 when my issue started.  One of your techs suggested I upgrade to Movie Maker 2012 and that only made things worse by causing all my previous projects that included videos to flicker as well.  I have no idea how to uninstall and reinstall anything and have no intention on trying unless I have very good step by step instructions.  And no one has ever given me any help in that way.  I am the only user on my laptop so don't understand why I would set up a 'new user account'.  I did check my resolution and it is set to 1366 X 768.

My question prior to your last response was to the user who said she was able to do an update that fixed her problem.  I just wanted to know the steps she took to fix her problem.

Lynnette Hay

Hi Lynnette,

Sorry to hear you are still having the video problems.

Just wanted to let you know my video issues seem to be fixed with Windows Movie Maker.

I recently made a new project and short video.

When I opened Movie Maker, Windows Live 2012 automatically downloaded an update.

I let it run, and Movie Maker restarted when the update finished.

When I finished my movie project and saved it as a WMA video file it was totally fine.

No flickering or colour distortion like before.

This may not help you as my computer uses a Nvidia graphics card, and yours is Intel based.

I know its frustrating and you have probably heard this many times.

But have you run your Windows, and Intel updates recently?

To manually find and run Windows Update on your computer

Control Panel\System and Security\Windows Update

Also try opening Movie Maker and see if it automatically runs the update like it did for me.

The Intel website will automatically detect what you need

http://www.intel.com/p/en\_US/support/detect

Kind regards

Brendan

Was this answer helpful?

2 people found this answer helpful.
0 comments

76 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-08-26T12:10:23+00:00

    well that's no good Windows determined my driver software is already up to date.

    Windows is not the best way of getting up to date graphics drivers, use the manufacturer of the graphics card, in your case intel to find out.

    Check out imovie forums, it's no different :)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-08-26T13:58:06+00:00

    Hello All - I've been trying to resolve this issue for over a year.  Via this string and another where I completed videos and placed in OneDrive for skier-hughes to review (can't find that string right now).  But in the end the result is still the same - no fix.  Short of buying a new laptop, I've been given no solution.  Please continue to provide feedback.  If you find something, I'd like to know so I can go forward and create projects using MoveMaker.

    Thx......Lynnette Hay

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-08-26T21:44:02+00:00

    Hi Lynnette,

    I know how frustrating your experience must be, however, we still have not heard from our support specialists about their ongoing investigation on this matter.

    Rest assured that we will notify you the soonest time possible once we've heard an update to rectify this matter.

    Thank you for your patience and understanding.

    Regards,

    Michelle

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-08-30T01:10:02+00:00

    Hi Everyone,

    I'm having the EXACT same problems. I'm trying to edit a video to submit for a music grant application and it's like I'm having small seizures while I play. The video flickers sporadically, and the more I edit it, the worse it gets. At this rate, no one is going to give me any funding for my project!

    I've tried updating the graphics drivers (as was suggested) but to no luck. The Dell diagnostic tool told me that my software was "up to date", however I didn't believe that. I tried to download what I thought was an update for Intel Core i5 graphics driver, but now MovieMaker won't open AT ALL. I'm using a Dell Inspiron 1564 laptop with Windows 7.

    My project is due on Monday. Please let me know if there are any advances in this case over the weekend. Surely it can't "escalate" any further?

    Was this answer helpful?

    0 comments