What is causing my videos to be choppy and flicker?

Anonymous
2013-08-01T22:34:21+00:00

I have created numerous movie maker projects without any issue in the past.  Yesterday I created a project which includes both photos and video clips.  Everything played fine.  I saved the project in order that I could burn it to CD.  But once saved, the videos included in the project are choppy and flicker.  Did I miss some kind of change?  Can anyone help?

Windows for home | Other | Music, photos, and video

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Anonymous
2014-10-17T03:57:28+00:00

Thank you for the information above but I don't understand any of it.  I was running Movie Maker 2011 when my issue started.  One of your techs suggested I upgrade to Movie Maker 2012 and that only made things worse by causing all my previous projects that included videos to flicker as well.  I have no idea how to uninstall and reinstall anything and have no intention on trying unless I have very good step by step instructions.  And no one has ever given me any help in that way.  I am the only user on my laptop so don't understand why I would set up a 'new user account'.  I did check my resolution and it is set to 1366 X 768.

My question prior to your last response was to the user who said she was able to do an update that fixed her problem.  I just wanted to know the steps she took to fix her problem.

Lynnette Hay

Hi Lynnette,

Sorry to hear you are still having the video problems.

Just wanted to let you know my video issues seem to be fixed with Windows Movie Maker.

I recently made a new project and short video.

When I opened Movie Maker, Windows Live 2012 automatically downloaded an update.

I let it run, and Movie Maker restarted when the update finished.

When I finished my movie project and saved it as a WMA video file it was totally fine.

No flickering or colour distortion like before.

This may not help you as my computer uses a Nvidia graphics card, and yours is Intel based.

I know its frustrating and you have probably heard this many times.

But have you run your Windows, and Intel updates recently?

To manually find and run Windows Update on your computer

Control Panel\System and Security\Windows Update

Also try opening Movie Maker and see if it automatically runs the update like it did for me.

The Intel website will automatically detect what you need

http://www.intel.com/p/en\_US/support/detect

Kind regards

Brendan

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  1. Anonymous
    2014-07-02T04:51:46+00:00

    Hi John,

    The only fix I have found so far is what I posted on page 4 of the forum.

    Basically download and manually install your current graphics software driver every time you wish to save a movie project.

    You can create a very small video project just to test if it works. 

    My computer uses a Nvidia graphics card.

    Have not heard back from LynetteHay's whether this worked on her Intel graphics hardware. 

    I downloaded and installed the latest Nvidia video driver for my computer

    http://www.nvidia.com/download/driverResults.aspx/71706/en-us

    Even though this driver is already installed on my computer I still suffer the Movie Maker issues, after my computer is restarted. I usually shutdown my laptop when not in use. So every restart results in the Movie Maker video issues returning.  

    But if I manually install the current Nvidia driver again, and create a Movie Maker video file immediately after, it works fine. The video file is free of the distortion and flickering issues. 

    I DO NOT uninstall anything. Just simply install the latest Nvidia driver update software (downloaded file) before I save a movie/video project.

    Hope that helps

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  2. Anonymous
    2014-07-04T03:49:40+00:00

    Hello B AU - I went to the link you provided and followed the steps.  I have been there before - there is a screen shot of the result on page 1 of this string (early August, 2013).  After that Microsoft Community posted a private message and in early October, 2013 I confirmed with Toshiba that based on the information in that same screen shot on page 1, I have the most recent driver.  Thank you for taking the time to respond.  I see another user is experiencing the same issue and so far Microsoft Community has not posted anything (that I can see anyway).  There is no question in my mind that this is a problem with Movie Maker, not my laptop.

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  3. Anonymous
    2014-07-04T03:55:32+00:00

    Hello - you will see that I took the time to do what B AU suggested and the result I got.  Also I see that Microsoft Community is asking you to provide step by step info so they can troubleshoot.  As you can see by the length of this message, I have been giving them everything and they haven't resolved this issue for me.  A whole year has almost passed.  I also entered into another forum titled 'movie maker glitches or flickers' hoping to get it resolved there.  No luck to date.  So good luck and please keep me in the loop if you do find a resolution.  This is very disappointing and frustrating.....Lynnette

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  4. Anonymous
    2014-07-04T04:02:28+00:00

    Hi LynnetteHay,

    Sorry to hear it did not work out.

    Yes I totally agree the problem is with Movie Maker. No question about it.

    But I still use Movie Maker to make videos.

    So for me this temporary fix has worked well, ie re-installing my video driver each time I use Movie Maker to create a video.

    Yes it is annoying, but at least allows me to continue making videos for now.

    Hopefully Microsoft can come up with an update to fix Movie Maker in the near future.

    All the best, and hope you can find a solution soon.

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