What is causing my videos to be choppy and flicker?

Anonymous
2013-08-01T22:34:21+00:00

I have created numerous movie maker projects without any issue in the past.  Yesterday I created a project which includes both photos and video clips.  Everything played fine.  I saved the project in order that I could burn it to CD.  But once saved, the videos included in the project are choppy and flicker.  Did I miss some kind of change?  Can anyone help?

Windows for home | Other | Music, photos, and video

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Anonymous
2014-10-17T03:57:28+00:00

Thank you for the information above but I don't understand any of it.  I was running Movie Maker 2011 when my issue started.  One of your techs suggested I upgrade to Movie Maker 2012 and that only made things worse by causing all my previous projects that included videos to flicker as well.  I have no idea how to uninstall and reinstall anything and have no intention on trying unless I have very good step by step instructions.  And no one has ever given me any help in that way.  I am the only user on my laptop so don't understand why I would set up a 'new user account'.  I did check my resolution and it is set to 1366 X 768.

My question prior to your last response was to the user who said she was able to do an update that fixed her problem.  I just wanted to know the steps she took to fix her problem.

Lynnette Hay

Hi Lynnette,

Sorry to hear you are still having the video problems.

Just wanted to let you know my video issues seem to be fixed with Windows Movie Maker.

I recently made a new project and short video.

When I opened Movie Maker, Windows Live 2012 automatically downloaded an update.

I let it run, and Movie Maker restarted when the update finished.

When I finished my movie project and saved it as a WMA video file it was totally fine.

No flickering or colour distortion like before.

This may not help you as my computer uses a Nvidia graphics card, and yours is Intel based.

I know its frustrating and you have probably heard this many times.

But have you run your Windows, and Intel updates recently?

To manually find and run Windows Update on your computer

Control Panel\System and Security\Windows Update

Also try opening Movie Maker and see if it automatically runs the update like it did for me.

The Intel website will automatically detect what you need

http://www.intel.com/p/en\_US/support/detect

Kind regards

Brendan

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  1. Anonymous
    2014-07-02T04:30:13+00:00

    Hello John,

    Welcome to Microsoft Community Forum. I understand that you're receiving the same issue of saved videos being choppy. First, we would like to verify the troubleshooting steps that you've made on Movie Maker. This will help us on providing further information on your inquiry.

    We'll wait for your response.

    Thank you.

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  2. Anonymous
    2014-06-30T19:18:01+00:00

    This is disheartening as I opened this thread to see if I could get help with the same issue! My videos play perfectly in movie maker but as soon as I save them they begin to jump and drop out of sequence. I have no option to prepare the files for saving... what do I do?

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  3. Anonymous
    2014-06-04T05:29:50+00:00

    Oh ok, well you could try see if your Intel Graphics software is up to date.

    The link below will take you to the Intel Driver Update website.

    Click "Check your system for updates" and it will check your computer for you. 

    http://www.intel.com/p/en\_US/support/detect

    Afterwards it should give you a report of anything Intel related that you may need to download and install. Also options to download those updates for free, if they are available. 

    Hope that helps.

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  4. Anonymous
    2014-06-03T22:25:52+00:00

    Thank you for the above response.  I followed the steps above but ran into a snag immediately because when I 'Display Adaptors' mine is Intel (R) HD Graphics and that isn't a choice in the NVIDIA.  Still having the choppy issue when I add my videos to Windows Movie Maker :(

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