What is causing my videos to be choppy and flicker?

Anonymous
2013-08-01T22:34:21+00:00

I have created numerous movie maker projects without any issue in the past.  Yesterday I created a project which includes both photos and video clips.  Everything played fine.  I saved the project in order that I could burn it to CD.  But once saved, the videos included in the project are choppy and flicker.  Did I miss some kind of change?  Can anyone help?

Windows for home | Other | Music, photos, and video

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Anonymous
2014-10-17T03:57:28+00:00

Thank you for the information above but I don't understand any of it.  I was running Movie Maker 2011 when my issue started.  One of your techs suggested I upgrade to Movie Maker 2012 and that only made things worse by causing all my previous projects that included videos to flicker as well.  I have no idea how to uninstall and reinstall anything and have no intention on trying unless I have very good step by step instructions.  And no one has ever given me any help in that way.  I am the only user on my laptop so don't understand why I would set up a 'new user account'.  I did check my resolution and it is set to 1366 X 768.

My question prior to your last response was to the user who said she was able to do an update that fixed her problem.  I just wanted to know the steps she took to fix her problem.

Lynnette Hay

Hi Lynnette,

Sorry to hear you are still having the video problems.

Just wanted to let you know my video issues seem to be fixed with Windows Movie Maker.

I recently made a new project and short video.

When I opened Movie Maker, Windows Live 2012 automatically downloaded an update.

I let it run, and Movie Maker restarted when the update finished.

When I finished my movie project and saved it as a WMA video file it was totally fine.

No flickering or colour distortion like before.

This may not help you as my computer uses a Nvidia graphics card, and yours is Intel based.

I know its frustrating and you have probably heard this many times.

But have you run your Windows, and Intel updates recently?

To manually find and run Windows Update on your computer

Control Panel\System and Security\Windows Update

Also try opening Movie Maker and see if it automatically runs the update like it did for me.

The Intel website will automatically detect what you need

http://www.intel.com/p/en\_US/support/detect

Kind regards

Brendan

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  1. Anonymous
    2014-02-17T20:21:10+00:00

    Hello,

    Been away a while.  I have reviewed your message.  I need a little clarification please.  Are you saying you resolve your problem by using Freemake Video Converter?  If so, I was not able to resolve my problem using it.  If Freemake did not work for you, have you found any other resolution since the Jan. 23rd post?

    Thank you.

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  2. Anonymous
    2014-01-26T09:50:29+00:00

    I found another temporary fix.

    I downloaded and installed the latest Nvidia video driver for my computer

    http://www.nvidia.com/download/driverResults.aspx/71706/en-us

    Even though this driver is already installed on my computer I still suffer the Movie Maker issues, after my computer is restarted. I usually shutdown my laptop when not in use.

    But if I install the same Nvidia driver again, and create a Movie Maker video file immediately after, it works. The video file is free of the distortion and flickering issues.

    I DO NOT uninstall anything. Just simply install the same Nvidia driver update file as usual.

    I also installed the below Nvidia update through Windows Update. So not sure if this is part of the problem. Windows update details below:

    nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce 310M

    Installation date: ‎7/‎01/‎2014 5:27 PM

    Installation status: Successful

    Update type: Optional

    nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware software update released in June, 2013

    Hope this helps

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  3. Anonymous
    2014-01-23T13:30:19+00:00

    I have been having this same problem only recently: heaving color distortion and flickering in videos, after they are saved as a finished movie file (MP4, and WMV)

    I was using Windows Live Movie Maker 2011.

    OS: Windows 7 Professional, 64 bit

    Processor: i5 M520, 2.4GHz (with turbo boost 2.9 GHz)

    Video Card: NVIDIA GEForce 310M

    I installed Windows Movie Maker 2012, and updated my video card Nvidia driver, and Windows 7 Updates as suggested. I also used the DirectX Diagnostic tool and all my drivers are up to date.

    None of the above suggestions resolved the issue of my videos having heavy flickering and distortion, after being saved as either WMV or MP4 file type.

    I experimented and converted some of my original MOV video files into WMV format.

    I used Freemake Video Converter (not Windows Movie Maker).

    When I created a new video using these WMV files it worked as normal again.

    No flickering or distortion.

    So it seems the problem could be coming from Windows Movie Maker converting the original MOV files during the save and rendering process.

    It is a real shame as Windows Movie Maker is easy to use and great for making hobby videos.

    It was also good for converting other formats into WMV or MP4.

    Now it does not work properly in either functions.

    Hopefully the Microsoft team can come up with a solution or update to fix this.

    Appreciate your help and efforts to resolve.

    PS there is also another thread with the same Movie Maker issues, link below

    http://answers.microsoft.com/en-us/windowslive/forum/moviemaker-av/video-problems-on-my-live-movie-maker/76df1214-7111-4ced-9e6e-eaecc1747d4f?tab=question&status=AllReplies#tabs

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  4. Anonymous
    2013-12-11T21:33:35+00:00

    Hi Lynnette,

    I apologize for the delay in response. I forwarded your concern to our support specialists for further investigation and advise. We'll get back to you as soon as we get any information from them.

    Regards,

    Richard

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