Windows Live Mail Won't Open Saved .eml Files in Windows 8

Anonymous
2013-07-17T06:07:00+00:00

Running on Windows 8 with Windows Live Mail.  If you save an email to a file it is saved with an .eml file extension.  These files can then be saved anywhere (i.e. your desktop).

Then when double clicking the file the mail client (Windows Live Mail) would open with the email in the Inbox.  Old Outlook clients worked the same way.  I've had this working AOK with Windows 7 for some time.

With the same scenario under Windows 8 the Windows Live Mail client opens but the email is no where to be found.

The file association is AOK:  .eml = Windows Live Mail  (from File "Set Associations" screen).

Even just saving the email to a file from the client (Windows Live Mail) and then immediately trying to select it again does not work (after deleting the original email from the client).

Windows for home | Other | Email and communications

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Anonymous
2013-07-17T11:54:16+00:00

 Then when double clicking the file the mail client (Windows Live Mail) would open with the email in the Inbox.  Old Outlook clients worked the same way.  I've had this working AOK with Windows 7 for some time.

 

With the same scenario under Windows 8 the Windows Live Mail client opens but the email is no where to be found.

 

The file association is AOK:  .eml = Windows Live Mail  (from File "Set Associations" screen).

 

Even just saving the email to a file from the client (Windows Live Mail) and then immediately trying to select it again does not work (after deleting the original email from the client).

Double clicking the file will open the file.  It will not be in the Inbox.

Windows Live Mail will be partially running.  Access to Windows Live Mail will require starting Windows Live Mail with the shortcut.

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Anonymous
2013-07-28T20:21:18+00:00

I've no idea of the significance of the hash key. I'm fairly sure you don't need it, and it will be entered automatically by the program that does need it when necessary. 

Right-click on the .eml key that's causing problems and select Permissions. Use the Advanced options to give your user account full control of the key. Then try changing the Progid again. If you're still barred, use the advanced options to take ownership of the key.

Ensure also that WindowsLiveMail.Email.1 is listed under OpenWithProgids (with zero-value binary data).

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  1. Anonymous
    2013-07-21T05:01:27+00:00

    Hi JAO_9999,

    Please login to this website to see the private message tab where you can upload the .EML file so we can try to check if the issue is with the .EML files that you are trying to view.

    NOTE: These files contain personally identifiable information, such as your name and email address. Microsoft uses them to diagnose your issue. We do not use this information to contact you (outside of this issue) or market to you.

    Thank you.

    Johan

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  2. Anonymous
    2013-07-21T02:48:21+00:00

    Thanks for taking a look Firedog & Ron.

    The closest entry I could find in the registry using Regedit is:   \HKEY_CLASSES_ROOT\WindowsLiveMail.VCard.1 (which isn't even close to the entry that Ron refers to (HKCR\WindowsLiveMail.Email.1\shell\open\command)).

    Note HKEY vs. Ron's reference to HKCR  (and I'm not sure if HKEY_CLASSES_ROOT is even the right sub-key section I should be looking under).

    Also, earlier someone had asked for a couple of samples of .eml saved files to test with.  I have those but need an instruction on how to upload them privately.

    Thanks all in looking into this one with me.

    Jess

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  3. Anonymous
    2013-07-21T00:39:23+00:00

    Windows key + X

    Click on Run.

    Enter regedit.

    OK

    After you get to HKCR\WindowsLiveMail.Email.1\shell\open\command

    Right click on Default, Modify....

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