lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2015-07-05T12:30:55+00:00

    i tried this but i unable to find the solution 

    when i tried this my phone is keep on restarting but no progress towards reset 

    I tried almost every possible combination that are provided by u n many more but its not working for m 

    i dont even getting exclamation mark on my phone screen.

    all this happend when i was tried to upgrade mu phone to wondows10 preview from 8.1

    i have nokia lumia 520

    plz help m out

    thanking u

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  2. Anonymous
    2015-07-16T08:12:27+00:00

    @Avi Mehta Hi. Suggest recovering your phone's SW using the Windows Phone Recovery Tool. The link will work regardless of your location. Let us know how it goes.

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  3. Anonymous
    2015-07-22T09:38:23+00:00

    Yhisworked perfectly , did not have reset date or time

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