lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2013-04-02T11:37:41+00:00

    Thanks,

    All I did was press the volume down + power keys for 5 seconds and it resolved the issue. however, it did reset the phone date and time to when I first got the contract and then later gave me an update :)

    Aarif

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    5 people found this answer helpful.
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  2. Anonymous
    2013-04-02T12:09:47+00:00

    So lets try this and see if it helps.

     

    Hard Reset using buttons:

    Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

    Thanks bro,

    Mine too, need to re-adjust the time & date.

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  3. Anonymous
    2013-04-28T01:02:48+00:00

    So lets try this and see if it helps.

     

    Hard Reset using buttons:

    Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

    This worked absolutely perfectly. Nothing else I was trying worked. The key difference you mentioned was to hold down the volume down and camera buttons well after releasing the power button. Before this, I just got either a low battery symbol, the spinning cogs for hours (to the point of the phone overheating) or stuck at the lightning bolt/cog screen.

    Thank you very much! You are a phone-saver!

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