lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2014-10-07T03:34:25+00:00

    Thank you so much... I came across this post tonight and it help tremendously! I thought I killed my phone when I seen the stupid lightening bolt and gear. LOL

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  2. Anonymous
    2014-09-29T00:41:15+00:00

    thank you that worked!!!!!!!!

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  3. Anonymous
    2014-09-16T08:23:42+00:00

    thank you so much for advice about the cog wheel & lightening bolt I done has you adviced and it worked good on you and thanks a great deal Jack Cook aka helper from chrisb474

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