lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2015-06-21T18:03:24+00:00

    One key point is buried in one of the answers: TAKE OUT THE MEMORY CARD before doing any resets/upgrades.

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  2. Anonymous
    2015-05-24T12:53:33+00:00

    thanks man it worked

    however my volume up key is stucked m using lumia 620 any trick to solve that

    Glad that helped.

    Not sure why the volume rocker is stuck. I might try blowing it with air just in case it is something like dust or link that inadvertently got in there and is causing the issue.

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  3. Anonymous
    2015-05-23T20:59:07+00:00

    thanks man it worked

    however my volume up key is stucked m using lumia 620 any trick to solve that

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