lighting bolt and gear icon

Anonymous

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

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Anonymous

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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165 additional answers

Anonymous

2013-07-04T14:08:48+00:00

Why does the phone do this? Can I prevent it in the future?

I don't know the answer to that question Clay. I hope it does not re-occur.
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Anonymous

2013-07-04T04:04:09+00:00

Thanks Jack Cook. When this happened to me at work I panicked. We cant have our phones on in our work area, and I stepped out to call my wife. I was afraid it would unfreeze and start receiving messages and I would get in trouble. your tip worked like a charm!

Why does the phone do this? Can I prevent it in the future?
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