So lets try this and see if it helps.
Hard Reset using buttons:
Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.
lighting bolt and gear icon
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.
Windows for home | Other | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
Answer accepted by question author
Anonymous
A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON
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Anonymous
2017-07-07T13:26:04+00:00 I got this problem too. I tried the said suggestions but ain't working.
- Connected to the laptop for device reboot tool.
- Used power, volume down and camera buttons.
they both failed.
May someone please advise on which option to take?
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Anonymous
2017-06-23T21:32:46+00:00 What does this icon mean? I have not seen it before today. My phone has never acted this way. What is the cause?
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Anonymous
2017-06-16T02:45:25+00:00 My Lumia Icon got lost and got wet while it was lost. I let it dry out for a couple of weeks. Plugged in the ac adapter and got the slow blinking start button/icon, then i got the charging and gear icons. one time i got a nokia logo a red/dead battery and charging plug flashing even though it was plugged in. Now i get nothing when i plug it in. i set it on top of my nokia wireless charger. the charger is illuminated and i have the charge/gear icon on the screen again. cannot do hard reset -- no vibration, nothing. if i take it off charger it goes dead. Any suggestions besides throw it away?