So lets try this and see if it helps.
Hard Reset using buttons:
Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.
lighting bolt and gear icon
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.
Windows for home | Other | Devices and drivers
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Anonymous
Answer accepted by question author
Anonymous
A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON
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Anonymous
2015-01-04T14:12:01+00:00 My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.
Just take the batery out and then put it back in again, worked for me with my nokia lumia 520
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Anonymous
2014-12-13T20:17:50+00:00 Hi Jason I have the Lumia 520 with same problems I tried the soft rest holdin power and down key then it shuts off (not vibrate)then I release then it will vibrate then I hold the down button right after I let go and then the at&t screen will come up and just flashes on n off till I let go then the Nokia sign comes up than back to the gears so what should I do I've tryed both resets and nothin happens I can't even get the exclamation mark to show up so what should I do plz help
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Anonymous
2014-12-11T05:13:37+00:00 works thanks