lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2014-07-06T21:40:11+00:00

    Thanks a million, very helpful! Was beginning to despair! I thought it wasn't working at first as the bolt and cog was merely replaced by a low battery symbol. However, once I did your trick again the nokia symbol came up and it is working perfectly, at least for now!

    Many Thanks!

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  2. Anonymous
    2014-07-05T07:30:20+00:00

    what if my volume down got failure...what shall i do ? :(  ..please help me

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  3. Anonymous
    2014-06-26T14:27:16+00:00

    happened with my phone too. I just pressed the power button for some time. when the phone rebooted it was fine.

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