lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2014-01-21T02:58:36+00:00

    how long do i hold these buttons ( camera n volume down) it just goes back too the frozen nokia symbol

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  2. Anonymous
    2014-01-21T02:31:59+00:00

    **** ive done this n it just stays stuck on back nokia screen i have a lumia 920......its plugged in n everything ive tried all your methods.......please help me

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  3. Anonymous
    2013-12-20T00:03:19+00:00

    Had the same problem for literally days of spinning gears and wouldn't hold a charge after I reset to factory defaults. I tried the crazy combo that Nokia suggests (reminds me of the old school cheat codes) and I could never get it to work. But the first time I tried that...worked like a charm! Thank you sir, you have saved me hundreds of dollars!

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