windows phone 8 failed update, sad face appears. How to fix it?

Anonymous
2013-02-12T15:15:17+00:00

I wanted to update my wp8, but it failed, a sad face appeared. I tried to restart, but the sad face appears every time. What can I do????

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-13T05:18:15+00:00

Try this :D

Turn off the phone, Once the phone is off, Hold the Volume down key then plug the charger (charger should be connected to the power source ",) Once you see the excalmation ( ! ), remove your finger from the button.

Then press the following keys in, Volume Up, Volume Down, Power Key and Volume down. The phone will turn on automatically, this may take several minutes and it will show two gears that are spinning just wait for it to finish.

One more thing all the files on the phone will be deleted but if you have a microsoft account on the phone, check people.live.com to check the contact lists that you have and skydrive for the pictures, that's if you have a microsoft account on the phone.

cheers!

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  1. Anonymous
    2014-01-18T07:18:31+00:00

    please provide screen print

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  2. Anonymous
    2014-02-24T18:39:32+00:00

    hi i tried this but when i turn it off it restarts and then comes up with the 2 gears/cogs again then the sad face again so please help. looked all over different websites and i cant find out what to do please help because my phone is important in my day to day life so please help. thank you for reading.

    ps: my phone is a htc 8s and is a windows 8 phone and the sad face looks like a colon then a dash then a bracket like this :-(

    would greatly respect any coments please thank you

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  3. Anonymous
    2014-03-07T14:56:55+00:00

    sent it off to get repaired fine now

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  4. Anonymous
    2014-04-14T17:26:25+00:00

    hey ....this is very useful stuff....i got the solution....and i solved my issue...thank u guys ...keep it up...i luv windows

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