windows phone 8 failed update, sad face appears. How to fix it?

Anonymous
2013-02-12T15:15:17+00:00

I wanted to update my wp8, but it failed, a sad face appeared. I tried to restart, but the sad face appears every time. What can I do????

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-02-13T05:18:15+00:00

Try this :D

Turn off the phone, Once the phone is off, Hold the Volume down key then plug the charger (charger should be connected to the power source ",) Once you see the excalmation ( ! ), remove your finger from the button.

Then press the following keys in, Volume Up, Volume Down, Power Key and Volume down. The phone will turn on automatically, this may take several minutes and it will show two gears that are spinning just wait for it to finish.

One more thing all the files on the phone will be deleted but if you have a microsoft account on the phone, check people.live.com to check the contact lists that you have and skydrive for the pictures, that's if you have a microsoft account on the phone.

cheers!

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  1. Anonymous
    2013-07-16T09:07:00+00:00

    Hi I too have the same problem with my HTC 8S mobile. Please help me out to fix this.

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  2. Anonymous
    2013-06-14T23:26:45+00:00

    What a waste of time, don't even bother to try this solution, it'll just drive you crazy.

    I now have to take my partners two month old phone back to the store to get it repaired, I certainly won't be getting a windows phone when my contracts due for renewal.

    Save yourself some heartache and get any other operating system, they're just typical Microsoft, prone to freezing, crashing and totally unresponsive.

    Remember you have been informed.

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  3. Anonymous
    2013-06-03T10:06:27+00:00

    dear frn this problem couldnot solve in my mobile.....how long did it take to solve this problem for your mobile....do we should open our mobile to solve this?????????plz reply clearly thank u

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  4. Anonymous
    2013-06-03T10:03:28+00:00

    shut up u microsoft.....it doesnot work.....our money just gone in vein.....i hate windows phone now////

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