windows phone 8 failed update, sad face appears. How to fix it?

Anonymous
2013-02-12T15:15:17+00:00

I wanted to update my wp8, but it failed, a sad face appeared. I tried to restart, but the sad face appears every time. What can I do????

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-13T05:18:15+00:00

Try this :D

Turn off the phone, Once the phone is off, Hold the Volume down key then plug the charger (charger should be connected to the power source ",) Once you see the excalmation ( ! ), remove your finger from the button.

Then press the following keys in, Volume Up, Volume Down, Power Key and Volume down. The phone will turn on automatically, this may take several minutes and it will show two gears that are spinning just wait for it to finish.

One more thing all the files on the phone will be deleted but if you have a microsoft account on the phone, check people.live.com to check the contact lists that you have and skydrive for the pictures, that's if you have a microsoft account on the phone.

cheers!

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  1. Anonymous
    2018-11-26T00:52:39+00:00

    No there isn't unless you can hook it to a computer and that might work.

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  2. Anonymous
    2015-07-14T19:27:42+00:00

    Eveyone pay attention, i had this same damn problem but then i founda thread about this on xda developers, and witht that solution i fixed probably about in 15 20 min. Do not give ur phone to care center it takes forever. Thiis is bbasically flashing a rom on android its veery simple.in short what happens is u put the phone in downnload mmode whiich is a mode whwhere u can install stuff n the phonee even tho its not booting, so u flash the rom ad ur done, its only 2 steps. Just follow this guy atat this linkk but ifu cant understand the people, just reply to this i can help,, kind of...

    http://forum.xda-developers.com/showthread.php?t=2515453

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  3. Anonymous
    2013-03-25T14:20:17+00:00

    My phone went back to HTC who flashed it.  Lost some data that was not on skydrive, but the phone is working again!

    Don't think there is anything else you can do.

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  4. Anonymous
    2013-02-28T23:22:41+00:00

    The phone should be switched off before you tdo the ff:

     hold the volume down key and plug in the charger.

    then if your succesful on doing so, you should see an exclamation mark before you press the ff: keys

    Volume Up

    Volume Down

    Power Key

    Volume Down

    in case it still doesn't work, send the phone for repair.

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