Service Pack 2 for Office 2010 update fail - Error 8024002D

Anonymous
2013-07-26T08:41:48+00:00

Hello,

I can't install this update, apparently because it is looking for something called "SingleImageWW.msi" and not finding it. 

See images below....

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-08-02T05:56:52+00:00

Manually download and install the SP2 :-

http://www.microsoft.com/en-au/download/details.aspx?id=39667 (32 bit)

http://www.microsoft.com/en-au/download/details.aspx?id=39647 (64 bit)

If unsure of whether or not you're running 32 bit or 64 bit, refer to this thread:

http://social.msdn.microsoft.com/Forums/office/en-US/043198a3-e2a0-45b5-85a4-2aa4abb5cc82/how-to-determine-if-user-has-office-2010-32-bit-vs-64

If you still have trouble, try updating in a clean boot state:

http://support.microsoft.com/kb/929135/en-au (don't forget to return to normal boot when finished).

Office updates can fail if the update files are looking for the original installation files.

Sometimes downloading the full file remedies that problem or putting the installation media in the installation drive can also assist.

If still failing, perhaps you'll need to perform a repair install.

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  1. Anonymous
    2014-05-09T13:47:34+00:00

    Jim

    Your link does not work.

    To upload click on this link:

    https://onedrive.live.com/

    Place the cursor on Files and click on Upload.

    A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.

    A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.

    Click on Share and then click on Get a Link.

    Click on PublicClick on Create Link

    Click on Everyone under Shared with.

    Click on Shorten.

    Place the cursor in the shortened link, right click and select Copy.

    Paste into your reply to these forums.

    Click on Done.

    It is important to Paste the link before clicking on Done to avoid pasting the wrong link.

    http://www.wikihow.com/Use-SkyDrive

    To post a link access your OneDrive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.

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  2. Anonymous
    2014-05-09T01:17:30+00:00

    Gerry,

    I am have same problem with update, below is my system inf files, please help, this thing is driving me  nuts.                                    

    http://1drv.ms/1mI0Xquts.

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  3. Anonymous
    2014-03-31T06:12:46+00:00

    Hi Gerry, 

    I have repaired Office as suggested and I believe this worked. Thank you.

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  4. Anonymous
    2014-03-27T17:26:29+00:00

    Do you use any oter software to share files?

    Using OneDrive is free if you have a Windows Live Account:

    To upload click on this link:

    https://onedrive.live.com/

    Place the cursor on Files and click on Upload.

    A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.

    A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.

    Click on Share and then click on Get a Link.

    Click on Public

    Click on Everyone under Shared with.

    Click on Shorten.

    Place the cursor in the shortened link, right click and select Copy.

    Paste into your reply to these forums.

    Click on Done.

    It is important to Paste the link before clicking on Done to avoid pasting the wrong link.

    http://www.wikihow.com/Use-SkyDrive

    To post a link access your OneDrive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.

    Was this answer helpful?

    0 comments