Problem with wireless adapter or Access point

Anonymous
2013-02-01T11:09:56+00:00

I am having problems with my wireless connection and troubelshoot tells me that I have a problem with the wireless adapter or access point. What can I do, as the internet is not the problem. Does this have something to do with my PC setting?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2013-11-13T01:43:26+00:00

    Shawn, seriusly? You are telling us to download the latest windows updates, when we have problems with our wireless card, so we can't download anything. Sorry but your solution doesn't work in my laptop. Please be helpful with the comments, we need solutions.

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  2. Anonymous
    2014-03-24T11:36:10+00:00

    Have the same problem, the past two hours I have been reading idiotic tips like Shawn. "oh, your internet doesn't work? Just delete everything then reDOWNLOAD it....were asking for help from people who won't **** up our ****

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  3. @CmdrKeene 90,631 Reputation points Volunteer Moderator
    2014-03-24T13:15:40+00:00

    Sorry but that's the truth.  I have no magic wand for you.  If you don't have another computer to download the driver, take it to bestbuy or a computer repair store and let them do it for you.  Most of the time, an updated driver will fix the problems that cause issues on wifi cards.

    I'm not immune -- my own Sony Vaio has an Intel Wireless chipset that had many known issues from Intel.  Guess what -- intel sent me to a new driver and it worked perfectly.  I had to download it from my tablet and copy it over on a USB drive.

    I'm sorry you're frustrated, but that's what you need to do.

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  4. Anonymous
    2014-03-26T03:56:56+00:00

    I would like some information regarding why I have to reset the WiFi network adapter each time I begin a new session on the Internet.

    My Information:

    Computer: Toshiba Satellite  Purchased in 2009 originally with Windows Vista, later upgraded to Windows 7, Windows 8, then to Windows 8.1

    Memory: 3 GB RAM

    Browser: Mozilla Firefox

    Could my Network Card be dead?  I have tried to Uninstall the old adapter and adding an updated one, but do not have much luck, I still have to reset the adapter with each new Internet session.

    Monique McPherson

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  5. Anonymous
    2014-07-15T01:14:50+00:00

    I have the same problem with my Lenovo laptop. The internet works but it's not consistent and downloads are often interrupted and canceled because of it. I use DriverMax to update my drivers every now and then and I've always had this problem since I got the laptop. If I check the network by clicking on the wifi icon on the taskbar the internet will often connect again but I have to do this very often to do anything online. By resetting the adapter I don't have to check the wifi as often for a while but the problem continues to occur. Could one of you please explain exactly why we are having this error? I mean in a more technical way than "you need a new driver" I'd like to know what my current driver is doing wrong and if it could have cause other problems.

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