Problem with wireless adapter or Access point

Anonymous
2013-02-01T11:09:56+00:00

I am having problems with my wireless connection and troubelshoot tells me that I have a problem with the wireless adapter or access point. What can I do, as the internet is not the problem. Does this have something to do with my PC setting?

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

56 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-12-08T13:09:46+00:00

    i have the same problem too.

    1. drivers are up to date
    2. i have turn on/off wifi connection
    3. i have reset my router
    4. nothing wrong with my connection

    and nothing change,this problem keep happening

    Was this answer helpful?

    0 comments
  2. @CmdrKeene 90,631 Reputation points Volunteer Moderator
    2017-12-08T14:46:03+00:00

    Does it connect for a while then drop out periodically (every few minutes/hours), or does it never ever connect in the first place?

    Also just before we go further, it's never a bad tactic to go to your PC builder's website (Dell, HP, Acer, Asus, Toshiba, whatever...) and download and re-install the latest available network/wireless drivers they have for your model.  This solves more than 90% of most issues in less than 5 minutes.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-12-08T15:05:10+00:00

    I've found a solution. It's a work around that doesn't concern any of microsoft tech. 

    Just go buy a $5 usb wifi. It's worth it. It just makes a good alternative to the wifi you have embedded in the Surface or any other PC.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-12-08T15:08:50+00:00

    dealt with this issue for a year. after trying many many things the one thing that solved the issue was to reinstall windows. 30+ year experience as a tech.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-12-08T15:21:43+00:00

    dealt with this issue for a year. after trying many many things the one thing that solved the issue was to reinstall windows. 30+ year experience as a tech. 

    That is the last resort for basically any problem that won't go away. That's just like saying "go buy a new laptop from a store". So, not really a solution.

    Was this answer helpful?

    0 comments