Problem with wireless adapter or Access point

Anonymous
2013-02-01T11:09:56+00:00

I am having problems with my wireless connection and troubelshoot tells me that I have a problem with the wireless adapter or access point. What can I do, as the internet is not the problem. Does this have something to do with my PC setting?

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

56 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-01-24T05:27:48+00:00

    I had the same problem after upgrading to Windows 10. To fix it, go to Device Manager, then to Network Adapters, then to your computer's wireless drive (mine is Dell), then to the Power Management tab. Uncheck the box that says "Allow the computer to turn off this device to save power." 

    Now the wireless connection won't turn off every time the computer goes to sleep.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-12-21T19:48:42+00:00

    I have had the same problem ... until now!

    As I was going thru all the settings I could think of and trying multiple corrective actions suggested on many different sites, I noted that the setting stated above under 'Device Manager, Network Adapters, WiFi Adapter, Advanced' was shown as "WMM Disabled".  I set it to "WMM Enabled"  and since then I have had no problems with losing my wireless.

    The WMM setting has to do with wireless multimedia.  What has that got to do with this problem????   Can it be that simple a solution?

    By enabling the setting can other issues develop - if any?

    Canuck George

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-11-15T03:44:07+00:00

    Hi, I have a same problem,

    I have a Lenovo Y50-70, everytime I connect to a WiFi, and download something, my download speed decrasing like crazy, and if I run the troubleshooter, it will fix it, however.. I will need to do it once every some minute and will make the download interrupted

    I have the latest driver ( I usually update my driver via IObit Driver Booster 3 )

    I need help, pls :D

    Was this answer helpful?

    0 comments
  4. @CmdrKeene 90,631 Reputation points Volunteer Moderator
    2015-10-14T13:37:21+00:00

    Don't get driver updates from Windows update... get them from the company that builds the device.  Go to whatever company built or customized the wifi driver on your PC (probably your PC manufacturer) and get the Windows 10 driver from them.

    Fair warning: on a computer as old as XP, they probably don't have Windows 10 drivers for it at all. You can try your luck with the latest one they do have, but you might need new hardware.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-10-14T09:53:48+00:00

    I have the same problem as reported by many users here. Actually, everything was working fine till I updated my Windows XP to Windows 10. Since then, if I the computer goes asleep after a timeout I get about 80% chances to have the WIFI down. It gets easily repaired via Troubleshoot problems but its very annoying because I need to repeat this several times a day.

    I went through Windows update to check if an update was available but it wasn't the case.

    What shall I do?

    Was this answer helpful?

    0 comments