Srttrail.txt error and keeps on automatic repairing

Anonymous

Original title: I have the srttrail.txt error

I have srttrail.txt error and keeps on automatic repairing and then giving me the option to advance repair and shut down I have tried to start it up in safe mode but the same happens it goes in to automatic repair and you get the same two options and I am now at a loss of what to do next please help me as I am lost without my PC working

Regards

David Lord

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Anonymous

Hi,

Thank you for posting the query in Microsoft community!

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.

Did you make any changes on the computer prior to the issue?

**Method 1:**Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up. If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.

Method 2:

I would suggest you to perform a startup repair using Windows 8 bootable DVD or USB drive and check if that helps.

a) Insert the installation DVD or USB and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Method 3:

If the issue persists then you may perform a refresh of the Operating System,

Refer the steps for the same-

a) Boot with the Windows 8 DVD and then select “Next”.

b) Now, select “Repair” and then select “Refresh your PC”.

You may refer the article for detailed information about a Refresh-

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

If you are still facing the issue, please reply and we will be glad to help you.

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Anonymous

I have tried to start it up in safe mode

So you have been able to get in the Advanced Options? Then you should be able to get into the Command only boot and use the tools there, first to find out what has gone wrong and second to fix it (depending on what that analysis determined.) Have you looked at the srttrail.txt for clues at least? Other significant logs are supposedly in a directory called Panther.

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Anonymous

Can you help me sort out my problem.

Not really. As I indicated my approach would be to try to look at the available diagnostics. I am willing to try to help with suggestions. But it still isn't clear to me how far you have been able to get into the Advanced Options.

FWIW I don't think the one that you found is a sufficient clue about what went wrong. Also, I wasn't sure how you had acquired it. I have had the impression that people might have been transcribing such information from a message window rather than actually opening the file itself. E.g. if that was its entire content then I think it is completely inadequate as a useful clue. Then perhaps go and have a look at setuperr.log or some of the other files the install creates. Sort by Date Modified so you know which ones were written last.

HTH

Robert

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71 additional answers

Anonymous

2013-03-02T02:07:46+00:00

I can't make a system repair disc as all I can do when I turn my laptop on is to either hit "F2" to get into my "PhoenixBIOS Setup Utility" screen or the screen that says that my computer is being diagnosed

I would like to pursue the hypothesis that your video is the problem.   E.g. perhaps you are really getting to that Advanced Options screen but it is just not being rendered?   In that case you could try pressing Backspace to go back to the previous menu.   I just tried that on my boot and it was the only thing that seems safe and usable keyboard wise.

So, first, is there anything in your BIOS which would support this test? E.g. turn off advanced video and switch to a basic VGA display?

Secondly do you have a second monitor you could hook up to see if these boot procedures would try harder or smarter with it?   Other users have found that that is the case for them.   They also find that a phantom second screen explains their "blank" screen symptom.

There are also some magic keystrokes that some claim work in these scenarios.   Shift-F8 (not F8) supposedly done at exactly the right time can force a safe mode boot.   Also, since the boot procedure is based on WinPE Shift-F10 would be a way of opening its Command line.   Unfortunately, usually that option is disabled by the packager.    But who knows maybe you will be lucky and get in with it now from your predicament.

Do you have anything that is bootable?   E.g. a W7 DVD?   Then at least you could get in to inspect your drive (and its Panther directory <w>) with it.   It might even be feasible to use it to try to change the boot with the W7 BCDedit.   Trouble is I don't know if that would be compatible enough with the W8 boot records or cause another problem.

HTH

Robert
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Anonymous

2013-03-02T02:15:35+00:00

I have 3 other machines that I have bought the Windows 8 Pro upgrade disks to use on all of them

I missed this. So you could create a bootable repair disk for another machine? That would also be a way of having a W8 compatible bootable tool to use on the problem machine. Sounds like you have some pretty good options for getting things fixed.

Good luck

Robert
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