Srttrail.txt error and keeps on automatic repairing

Anonymous
2013-01-01T11:48:37+00:00

Original title: I have the srttrail.txt error

I have srttrail.txt error and keeps on automatic repairing and then giving me the option to advance repair and shut down I have tried to start it up in safe mode but the same happens it goes in to automatic repair and you get the same two options and I am now at a loss of what to do next please help me as I am lost without my PC working 

Regards

David Lord

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2013-01-02T03:37:07+00:00

​Hi,

Thank you for posting the query in Microsoft community!

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.

Did you make any changes on the computer prior to the issue?

**Method 1:**Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up. If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.

Method 2:

I would suggest you to perform a startup repair using Windows 8 bootable DVD or USB drive and check if that helps.

a) Insert the installation DVD or USB and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Method 3:

If the issue persists then you may perform a refresh of the Operating System,

Refer the steps for the same-

a) Boot with the Windows 8 DVD and then select “Next”.

b) Now, select “Repair” and then select “Refresh your PC”.

You may refer the article for detailed information about a Refresh-

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

If you are still facing the issue, please reply and we will be glad to help you.

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Anonymous
2013-01-03T01:34:08+00:00

I have tried to start it up in safe mode

So you have been able to get in the Advanced Options?   Then you should be able to get into the Command only boot and use the tools there, first to find out what has gone wrong and second to fix it (depending on what that analysis determined.)   Have you looked at the srttrail.txt for clues at least?   Other significant logs are supposedly in a directory called  Panther.


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Anonymous
2013-01-04T18:34:17+00:00

Can you help me sort out my problem.

Not really.   As I indicated my approach would be to try to look at the available diagnostics.   I am willing to try to help with suggestions.   But it still isn't clear to me how far you have been able to get into the Advanced Options.

FWIW I don't think the one that you found is a sufficient clue about what went wrong.   Also, I wasn't sure how you had acquired it.   I have had the impression that people might have been transcribing such information from a message window rather than actually opening the file itself.   E.g. if that was its entire content then I think it is completely inadequate as a useful clue.   Then perhaps go and have a look at  setuperr.log  or some of the other files the install creates.   Sort by Date Modified so you know which ones were written last.

HTH

Robert


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  1. Anonymous
    2013-02-25T07:02:55+00:00

    Well I know for sure whats happened to everyones computers, one word though DO NOT WIPE YOUR HARD DISKS THINKING YOU'VE LOST YOUR FILES!!!!!!!!!!!

    What happened for some reason to me anyway! Is I installed Windows 8 onto 1 of my hard drives, it worked fine for a couple of days THEN did what has been happening to everyone else! Endless cycle of automatic repair! Nothing happened, it couldn't 'fix' the 'problem' the reason for that is because Windows 8 had locked the hard drive down to such an extent the automatic repair option itself COULDN'T fix the problems, and never would have been able to because it also couldn't see the very drive it was attempting to fix!! So it would have always been stuck in the endless loop with no solution!

    Well the problem was this! Windows 8 (as mentioned) for whatever reason had LOCKED the drive aka taken control of the drive it was installed on, when I say taken control I mean made the drive essentially invisible to anything! Such as if you try to go into a folder that you don't have access to it says access denied! (That was in windows 7 might I add!!!! MORE ON THAT IN A SECOND!)

    Anyway I booted into Windows 7 and all it said was my D:\ drive was NTFS, right clicking it and selecting properties said it was 0 BYTES, well it can't have been as it's a 1TB hard drive.... And I thought oh f*ck I've lost all my backed up documents etc! Anyway I right clicked the drive again selected PROPERTIES then the SECURITY tab, my Windows 7 username WASN'T listed in there to have access to the drive (remember I said Windows 8 had LOCKED it...) anyway on the SECURITY tab I clicked where it says TO CHANGE PERMISSIONS CLICK EDIT, so I clicked edit which then showed me the GROUPS OR USERNAMES section!

    So I clicked ADD then typed my username and clicked check names, it then showed my username UNDERLINED so I clicked OK and selected the option FULL CONTROL in the PERMISSIONS FOR AUTHENTICATED USERS section (which is directly below the GROUPS OR USERNAMES section!) It then did a lot of applying security info or some such! And I could then see ALL the files in Windows Explorer on Windows 7.

    Anyway I then couldn't access a LOT of the folders soooo I then went back into the SECURITY TAB (as I mentioned earlier) and clicked ADVANCED which has the sections,

    PERMISSIONS

    AUDITING

    OWNER

    EFFECTIVE PERMISSIONS

    I then did the same as earlier clicked ADD then typed my username and clicked check names then clicked OK, but on the AUDITING tab I clicked REPLACE ALL EXISTING INHERITABLE AUDITING ENTRIES ON ALL DESCENDANTS WITH INHERITABLE AUDITING ENTRIES FROM THIS OBJECT so I had access to all MY folders!!

    It worked! BUT I noticed ALL the folders/files had padlocks on them! Which was annoying! Anyway to get round that you do as before, go back into the SECURITY TAB click ADD then type the username EVERYONE and click check names then click OK, that removes the padlock!

    I then reinstalled Windows 8 after manually deleting ALL the program files/program files (x86)/users/windows/ folders etc (perhaps I didn't have to?? as I didn't try to boot back into it after I'd done all that) bear in mind it does indeed take a knowledgeable person to do what I've just explained BUT it can be done and you HAVE NOT lost all your files!! You just can't see them because Windows 8 locked the entire drive!!!!!!

    Good luck!

    P.S) Bear in mind this worked for me as I had Windows 7 installed separately on another physical hard drive, because I figured Windows 8 would cause some problem or other! So glad I did as well! And i'm certain this will work for everyone who does what I explained to the letter!

    HOW MICROSOFT DIDN'T KNOW THIS OR ANY OF THERE SUPPORT TEAM IS BAFFLING AND WHAT ARYA S ASOK (UNLIKELY TO BE HIS OR HER REAL NAME....) PUT IS A GENERIC THING AND HE/SHE BEEN TOLD TO SAY, AND HE JUST KEEPS REPEATING THE SAME RUBBISH OVER AND OVER AGAIN!!

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  2. Anonymous
    2013-03-01T06:16:25+00:00

    Ok....so I loaded Windows 8 onto the Laptop and for about a week, other than trying to find stuff, I had no major issues....until this morning... Last night I watched the TV shows Grey's Anatomy on CTV and Scandal on City TV then I closed the lid and went to sleep.

    This morning I opened the lid and it said that there was something wrong and my screen says

    Preparing Automatic Repair

    then the next screen says

    Diagnosing your PC

    the next screen

    Automatic Repair

    Automatic Repair couldn't repair your PC Press "Advanced Options" to try other options to repair your PC or "Shut down" to turn off your PC Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

    so I clicked on ADVANCED OPTIONS

    and the next screen says

    CHOOSE AN OPTION

    Continue

    Exit and Continue to Windows 8 (Obviously this was my first choice....sadly nothing happened after 2 hours)

    Troubleshoot Refresh or reset your PC of use advanced tools

    Turrn Off your PC

    Well when Exit and continue to Windows 8 didn't work I went with "plan B" ....Troubleshoot

    TROUBLESHOOT

    Refresh your PC If your PC isn't running well, you can refresh it without loosing your files

    Reset your PC If you want to remove all of your files, you can reset your PC completely

    Advanced Options

    Ok....so I tried all of these in order Refresh your PC did nothing, Reset your PC asked for a disk....and apparently the Windows 8 Pro upgrade disk isn't the one that it wants as it tells me that it's not the right one. I also tried putting in the disks that put this computer back to the factory defaults, also apparently also not the right disks.

    So.....on the next round I gave "Advanced Options" a whirl......and it does nothing....just sits there.

    This is my laptop computer,the only thing attached to it is the mouse.  The only thing I can remember downloading was "Calc" the spread sheet program from Open Office.  I'm not concerned about losing any files, I backed them all up before I installed Windows 8 Pro Upgrade.  It came with Windows Vista pre-installed so I don't have any disks for Vista and all I have for Windows 8 is the Windows 8 Pro upgrade disk. How do I fix this? The answer above regarding Windows 7 being installed on a different drive etc. honestly just confused the supreme poopy out of me so of course the other "answer" that keeps talking about a Panther folder confuses me even more.  That should give you some idea of my level of comprehension when it comes to computers.

    Can anyone help me at a level that I might be able to understand?

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