Srttrail.txt error and keeps on automatic repairing

​Hi,

Thank you for posting the query in Microsoft community!

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.

Did you make any changes on the computer prior to the issue?

**Method 1:**Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up. If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.

Method 2:

I would suggest you to perform a startup repair using Windows 8 bootable DVD or USB drive and check if that helps.

a) Insert the installation DVD or USB and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Method 3:

If the issue persists then you may perform a refresh of the Operating System,

Refer the steps for the same-

a) Boot with the Windows 8 DVD and then select “Next”.

b) Now, select “Repair” and then select “Refresh your PC”.

You may refer the article for detailed information about a Refresh-

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

If you are still facing the issue, please reply and we will be glad to help you.

I have tried to start it up in safe mode

So you have been able to get in the Advanced Options?   Then you should be able to get into the Command only boot and use the tools there, first to find out what has gone wrong and second to fix it (depending on what that analysis determined.)   Have you looked at the srttrail.txt for clues at least?   Other significant logs are supposedly in a directory called  Panther.

Can you help me sort out my problem.

Not really.   As I indicated my approach would be to try to look at the available diagnostics.   I am willing to try to help with suggestions.   But it still isn't clear to me how far you have been able to get into the Advanced Options.

FWIW I don't think the one that you found is a sufficient clue about what went wrong.   Also, I wasn't sure how you had acquired it.   I have had the impression that people might have been transcribing such information from a message window rather than actually opening the file itself.   E.g. if that was its entire content then I think it is completely inadequate as a useful clue.   Then perhaps go and have a look at  setuperr.log  or some of the other files the install creates.   Sort by Date Modified so you know which ones were written last.

HTH

Robert