How safe is RegCure Pro?

Hi Ken,

Thanks so much for your advice regarding RegCure Pro.  The only reason I went there in the first place was because I found it on a Miscrosoft site and when I saw the word: "recommended" I wrongly assumed the recommendation came from MS.  But just before I paid for anything, I checked out a review and found your advice, and I bailed out very quickly. Thank you.

On a completely separate issue, I have searched everywhere for a solution and cannot find one.  Hopefully, if you are reading this you will be able to help.

Subject:  Microsoft icons on my desktop.  Suddenly they changed - WORD, EXCEL AND OUTLOOK.  

I just want to change them back to the icons I am familiar with. It's very irritating.

I hope you can help.  Thanks.

Michael

I received the following email from Safecart today..

Hello Garry,

Thank you for contacting customer support.  We would be pleased to clarify the details of your recent purchase. Our records indicate that your order was made as a bundle offer which included SpeedyPC Pro at the price of $29.97 (regularly $39.97), and our Priority Support service at the discounted price of $9.97. This brings the total price of your purchase up to $39.94.

(Note:  I did not sign up for a "bundle offer" nor was this disclosed anywhere on the RegCure Pro site before asking me to pay for the $9.94 discounted software I paid for. )

We recommend Priority Support to all of our customers as the perfect companion to any of our software packages. Priority Support provides you with the following benefits:

* Priority access to Customer Support dedicated phone line reserved exclusively for Premium Support customers.

* Support Services available for extended hours.

*  Free 15 minute Remote Assistance with one of our trained technicians.

We sincerely regret to hear about the negative experience you had with the advanced technical support company and will ensure your feedback is escalated.  We contract out this company to provide our clients with 24/7 support for product registration issues. They charge a fee for their advanced services and we can assure you they are a legitimate company. 

Our support department is a small office on the west coast, available from 8am - 4pm PST Monday to Friday to provide product and billing support. We can also provide complimentary assistance for a variety of related technical issues.

We have received your request for a refund and have started the refund process for order xxxxx.

Your refund will come from our credit processor, SafeCart, and will be credited to the source from which you were initially charged. Please be advised that it may take up to 15 business days for your refund to be credited to your account.  Please do not hesitate to contact us if you have any questions.

Best regards,

Brian

SpeedyPC Pro Customer Service

Hi. This is my first time on this forum. For the last 2 weeks, I've been getting a blue screen with the error message: DRIVER_IRQL_NOT_LESS_OR_EQUAL   ***tcpip.sys.  It's been happening more frequently the last few days. I did a multiple Google & YouTube searches on the problem & came across a video on YouTube channel: bluescreenfixpro & a message that RegCure Pro would resolve this problem. I clicked on the link & it at www.pc-health-guide.com & it took me to the RegCure Pro page where it offered a $20 discount on the software. I purchased the software for a discounted price of $9.95.

I was billed $39.95 with a disclosure that I would be automatically billed every 6 mos.  (**How come they didn't disclose this before I gave them my debit card number?)  The disclosure said I could cancel the 'automatic' renewal at any time, by logging onto the Safecart website.  I did so, and received 2 emails instructing me to activate the account, but when I tried, I got a message saying it couldn't activate my account.  I sent an email to them. Hopefully, this will resolve the 'automatic renewal' part of the problem.

I am VERY angry with PareTo Logic & have filed a fraud complaint with my bank. To activate the software, I had to call a number & speak to a live person in Boca Raton, FL. who said he needed my OK to take over my account & he spent alot of time with me going over the problems on my computer, telling me that I had 2GB of memory & a sound computer, but had alot of error messages in my System Configuration that couldn't be resolved via a software program.

I was asked if there was a Home Depot, Staples, or Best Buy near my home. I said Best Buy. I was told my computer needed a full system tune-up, a virus & infection sweep, download PC-MRI & get rid of my Malwarebytes program & that it would cost me $400-450 over 4-5 business days to do this..OR.. I could pay $250 right now & their certified techs would take care of the problem "right now". The rep was very pushy about my doing this & I told him that I was on disability & a fixed income & I did not have the financial ability to do this today.  He then asked me if I was over 55 & had AAA on my car & I said "yes". He then offered me a discounted price of $175.00 but that price was only good for today.

I told him I didn't have the money, and he kept pushing me asking if I had any friends or family I could borrow the money from TODAY.  I told him "No", that I would just go with what I paid for already.

The rep angrily said he would release my computer to me now & abruptly hung up on me. I am really upset that I've had to spend 1/2 the day today dealing with this matter. I've been scammed in the past, and the conversation I had with the RegCure rep left me feeling I've been duped yet again.