Windows 7 movie maker, has black screen but has audio

Anonymous
2013-04-16T05:33:22+00:00

I have windows 7 movie maker and the preview screen is black, I can here audio but can't see anything. How do I fix this?

Windows for home | Other | Music, photos, and video

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Anonymous
2013-04-16T16:20:01+00:00

The most common causes of black video (only audio) are:

  1. Not having the correct video codec to decode the video file.  This can happen with certain file types. While it might be possible to remedy this by figuring out what exact codec the file needs and then getting that installed on your system, this can be fraught with peril.  My recommendation in these cases is to convert the source video file to a supported file type (preferably .wmv).  I've used Freemake Video Converter for this task, but feel free to research your options.
  2. Having an outdated video graphics driver.  The solution for this is to run dxdiag and go to the Display tab.  Find out the make/model of your graphics card along with the installed driver version.  Then go to the manufacturer's website and find and install an update.  Alternatively, you may have to go to your PC manufacturer's website to get a graphics driver update, if they prevent you from installing driver updates directly.

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  1. Anonymous
    2015-04-08T09:25:35+00:00

    Hi,

    I suggest you to check Windows updates (Important and Optional) on the computer to see if you have any drivers for your computer and install them.

    To know how to install the updates please follow the below link:

    https://support.microsoft.com/en-us/kb/2777982?wa=wsignin1.0

    Also follow the below links to troubleshoot on the issue:

    http://windows.microsoft.com/en-us/windows/update-driver-hardware-isnt-working-properly#update-driver-hardware-isnt-working-properly=windows-7

    http://windows.microsoft.com/en-us/windows/update-drivers-recommended-links#update-drivers-recommended-links=windows-7

    Hope this information is helpful.

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  2. Anonymous
    2015-04-04T03:42:58+00:00

    i already converted it but still the same...

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  3. Anonymous
    2014-12-03T17:04:26+00:00

    How exactly does one tell if a driver "seems outdated"?

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  4. Anonymous
    2014-04-24T00:50:47+00:00

    This appears to be a very common problem that no one seems to have solved.

    Interested to hear when and if anyone does work it out.

    I have tried all the suggested solutions and have now given up and will source another app.

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