Windows 8 Store Not Working

Anonymous
2013-03-01T01:45:46+00:00

Hello, I have a Samsung 7 series Chronos Laptop running on Windows 8. I have been having some issues with the microsoft store! It just has the store symbol and it does not even have the spinning thing in order to show that it is loading. I have tried restarting my laptop and opening it again but nothing seems to do it! Please help!

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-03-01T16:00:10+00:00

Hello Maheeb,

Welcome to Microsoft community where you will get best solutions for Windows related issues.

I understand that you have hard time opening Microsoft Store in Windows 8. I would definitely help you in fixing this issue.

Let us start with couple of questions:

1.       Which account are you using to login, Microsoft or Local account?

2.       Do you have proxy server enabled on Windows 8?

3.       Is the issue specific with Windows Store or with other applications as well?

Perform the following troubleshooting methods to fix the Store issues:

Method 1:

I would suggest you to run Windows 8 App troubleshooter to diagnose and fix the issue.

You can download the app troubleshooter form this link “Windows 8 App Troubleshooter”.

Method 2:

If you are using Microsoft account, then I would suggest you to switch to Local account and then check how the apps work.

Follow these steps to switch from Microsoft to Local account.

a.       Press “Windows key +W”.

b.      Type “users” without quotes in the search box.

c.       Then select “Users” from the left panel.

d.      You will get an option “Switch to a Local account” right below your user account name.

e.      Select “Switch to a local account” option.

f.        Enter the required details.

g.       Then login to the local account then check how the apps work.

If you are using Local account, then I would suggest you to switch to Microsoft account and then check how the apps work.

Follow these steps to switch from Local account to Microsoft account:

a.       Press “Windows key +W”.

b.      Type “users” without quotes in the search box.

c.       Then select “Users” from the left panel.

d.      Select “Switch to Microsoft account” right below your user account name.

e.      Enter the required details.

f.        Restart the computer and then try to login using new Microsoft account.

Method 3:

If that doesn’t work, then I would suggest you to create a new user account and then check how the apps work with new user account.

Follow these steps:

a.       Press “Windows Key + W”.

b.      Type Users in the search box and select “Users” option from the left panel.

c.       Select “Add Users” under “Other users” option.

d.      Add the user profile details.

e.      Then login to the new user account and then check if this fixes the issue.

I hope this helps you to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to help you.

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122 additional answers

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  1. Anonymous
    2015-08-08T09:59:51+00:00

    Hello, I wish to report that my windows store is not working propely since 1 week. Not exactly sure, but it seems the store does not work properly since the launch of windows 10. Not sure if this is related on serverside issues. Never had one issue before a week a ago with the windows 8 store. Issue is that updtes are coming through, but they are hardly updating. The ... at the bottom of the titlebar keep rolling, but I don't see any app update progress bars appearing or running. Not even a restart of the computer helps. Sometimes it takes a wait and a couple of restarts before I notice the apps are updated. I hope this info helps to fix the problem.

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  2. Anonymous
    2015-08-13T17:20:25+00:00

    Doesn't work.

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  3. Anonymous
    2016-01-05T06:05:53+00:00

    windows sucks and it will suck forever as long as you use it

    get a diffrent OS(operating system) easier to learn that  then to put up

    with windows (do as i tell you bellonie)  (no real reason to change things for the worst)

    windows is a runaround progam to make you feel stupid . its not you whats stupid 

    its stupid WINDOWS

    then they fix it (HA HA)

    then ther will be w12 fixing screwup in 10 on and on and on

    go linux or Mac (never used Mac) so 

    linux is free mac costs

    iv just spent 2 days to upgrade  from 8 to 10 im giving up

    because im stupid even trying

     but its for a friend

    but if you mention linux (ubunto) ???? whats that

    fed up whith  vista w8 w10(i dount know wount let me update )

    h.p.

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  4. Anonymous
    2016-04-26T12:58:11+00:00

    my 8 store not loading

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