update problem KB2670838

Anonymous
2013-02-27T15:34:01+00:00

Installed this today, it caused my Poppeeper to be flagged with a -1000 error. Rolled computer back and problem cured. Have hidden update until i know what to do.

Windows for home | Other | Email and communications

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Anonymous
2013-02-28T23:31:41+00:00

YMMV but...

...Microsoft is aware of an issue some customers are experiencing when installing KB2670838 on certain laptop systems with hybrid graphics. We are looking into the situation and are considering blocking the update for systems that could be affected. Customers who are experiencing issues on systems that already have installed the update should consider uninstalling KB2670838.

Source: http://answers.microsoft.com/en-us/windows/forum/windows\_7-windows\_update/after-installation-of-update-kb2670838-win-7-keeps/66be9f5a-2257-4c4a-9c9c-5dc6f0f55d37?page=4


In the near future (one assumes), Microsoft should begin offering home users (only!) no-charge support for IE10 install and uninstall issues. You also may be eligible for the support if an IE10-related issue causes your computer to crash or if IE10 does
 not let you browse all sites. For now, however, you're on your own so you're best bet is to hide IE10 (*and KB2670838 IMHO*) & stick with IE9 for the time being.

[*Last Revised - 27 March 2013, 21:44 UTC*]

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  1. Anonymous
    2013-03-14T07:36:08+00:00

    If IE10 were checked along with the IE9 cumulative update then you would get a "failure" on the IE9 install. You have to update IE9 first.

    http://sdrv.ms/ZNW6dE

    I've never installed the IE10 RP previously. Just have a fully updated W7 x64 system with all offered updates installed.

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  2. Anonymous
    2013-03-14T09:20:31+00:00

    You have to update IE9 first.

    I am sceptical that you have demonstrated this statement to be proven. Your picture most likely only demonstrates the order in which the Updates are listed.

    So far as I am aware there is no requirement to have installed IE9 if you wish to install IE10. IE10 is a separate standalone installation.

    http://windows.microsoft.com/en-us/internet-explorer/ie-system-requirements#ie=ie-10-win-7

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  3. Anonymous
    2013-03-14T11:08:34+00:00

    Thanks Gerry,

    I was really just trying to show that KB2670838 wasn't in the recent updates I installed despite the fact that 12 hours previously it was still showing as an optional update.

    Installing IE10 (and the others) and then checking again for updates shows that (for me) KB2670838 has disappeared and yet the problems that  KB2670838 brought when installed on its own re-appeared immediately following the recent update installs.

    Which I think is kind of strange :) but everything seems to have settled down OK

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  4. Anonymous
    2013-03-14T15:49:34+00:00

    As I said, IE10 would NOT have been installed via Automatic Updates (i.e., even though it may have been offered) nor would it have been prechecked if you ran a manual check for updates.

    [OT: I'm still trying to figure out why security update KB2807986 wasn't prechecked when I ran a manual check for updates?]

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