update problem KB2670838

Anonymous
2013-02-27T15:34:01+00:00

Installed this today, it caused my Poppeeper to be flagged with a -1000 error. Rolled computer back and problem cured. Have hidden update until i know what to do.

Windows for home | Other | Email and communications

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Anonymous
2013-02-28T23:31:41+00:00

YMMV but...

...Microsoft is aware of an issue some customers are experiencing when installing KB2670838 on certain laptop systems with hybrid graphics. We are looking into the situation and are considering blocking the update for systems that could be affected. Customers who are experiencing issues on systems that already have installed the update should consider uninstalling KB2670838.

Source: http://answers.microsoft.com/en-us/windows/forum/windows\_7-windows\_update/after-installation-of-update-kb2670838-win-7-keeps/66be9f5a-2257-4c4a-9c9c-5dc6f0f55d37?page=4


In the near future (one assumes), Microsoft should begin offering home users (only!) no-charge support for IE10 install and uninstall issues. You also may be eligible for the support if an IE10-related issue causes your computer to crash or if IE10 does
 not let you browse all sites. For now, however, you're on your own so you're best bet is to hide IE10 (*and KB2670838 IMHO*) & stick with IE9 for the time being.

[*Last Revised - 27 March 2013, 21:44 UTC*]

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  1. Anonymous
    2013-03-19T15:16:10+00:00

    This all started when I tried to play a 3d mp4- not only did not work anymore, but ultimately bogged down windows explorer to a point that folder icons started to disappear-system was boggy before doing that, but trying to open one of these 3d mp4 files set the following symptoms in motion: green progress bars at top of open windows moved very slowly- it really did a number on explorer's function (not internet explorer-windows explorer); firefox and other programs were very sluggish; only cure was formatting and reinstalling system image- trying to restore by backup in Windows was not enough; removing KB2670838 SOLVED all of this and I was very grateful to whoever gave me that clue. I tried everything- refreshing icon cache ;removing programs, virus scans, system/disk cleanups, defragmenting; restarting I don't know how many times. But this cured it all- system runs much better in general and I can now open my 3d mp4's in a blink! 

      Get rid of this upgrade-control panel->programs->view installed updates->highlight KB2670838 and get rid of it!!!.

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  2. Anonymous
    2013-03-19T01:48:36+00:00

    Please let us know when microsoft intends to release a proper fix...

    Note: MS MVPs neither represent nor work for Microsoft. See http://mvp.microsoft.com/en-US/about-mvp/Pages/Contributions.aspx

    That being said...

    In the near future, [1] Microsoft should begin offering home users (only!) no-charge support for IE10 install and uninstall issues. You also may be eligible for the support if an IE10-related issue causes your computer to crash or if IE10 does not let you browse all sites. For now, however, you're on your own so you're best bet is to hide IE10 (and KB2670838 IMHO) & stick with IE9 for the time being.

    ====================================================

    [1] Right now, Microsoft's main concern is "pushing" Win7 SP1 to computers where it hasn't been installed yet. See http://blogs.windows.com/windows/b/bloggingwindows/archive/2013/03/18/windows-7-sp1-to-start-rolling-out-on-windows-update.aspx

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  3. Anonymous
    2013-03-19T01:30:02+00:00

    I'd also like to add that this update KB2670838 causes serious in-game problems in Battlefield 3 on systems running both ATI and Nvidia graphics cards. Problems are not simply restricted to systems running "hybrid graphics". This is an update snafu epidemic.

    See this thread: http://battlelog.battlefield.com/bf3/forum/threadview/2832654625456445145/

    and this thread: http://battlelog.medalofhonor.com/mohw/forum/threadview/2832654348322364814/

    Please let us know when microsoft intends to release a proper fix, or at least orchestrate with the graphics card companies before releasing an update that would effect every graphics driver on the market.

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  4. Anonymous
    2013-03-16T09:52:47+00:00

    Thanks Rob, I'll give that whirl next time it does it.

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