update problem KB2670838

Anonymous
2013-02-27T15:34:01+00:00

Installed this today, it caused my Poppeeper to be flagged with a -1000 error. Rolled computer back and problem cured. Have hidden update until i know what to do.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-02-28T23:31:41+00:00

YMMV but...

...Microsoft is aware of an issue some customers are experiencing when installing KB2670838 on certain laptop systems with hybrid graphics. We are looking into the situation and are considering blocking the update for systems that could be affected. Customers who are experiencing issues on systems that already have installed the update should consider uninstalling KB2670838.

Source: http://answers.microsoft.com/en-us/windows/forum/windows\_7-windows\_update/after-installation-of-update-kb2670838-win-7-keeps/66be9f5a-2257-4c4a-9c9c-5dc6f0f55d37?page=4


In the near future (one assumes), Microsoft should begin offering home users (only!) no-charge support for IE10 install and uninstall issues. You also may be eligible for the support if an IE10-related issue causes your computer to crash or if IE10 does
 not let you browse all sites. For now, however, you're on your own so you're best bet is to hide IE10 (*and KB2670838 IMHO*) & stick with IE9 for the time being.

[*Last Revised - 27 March 2013, 21:44 UTC*]

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

109 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-02-27T23:23:10+00:00

    You should not use system restore to remove an update. Next time  to remove an installed update see:

    http://windows.microsoft.com/en-US/windows7/Remove-an-update

    My point was that some users could have installed the update 3 months ago. I was seeking to establish whether any users complain about the update had done so.

    Coincidentally I have installed the update on this computer and see no ill effects.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-02-27T23:08:16+00:00

    After the KB2670838 windows 7 update i'm getting yellow roads at

    Kharg Island in BF3, is anyone else getting this with the update.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-02-27T23:01:14+00:00

    Hi,

    Strange as it may be, the platform update appeared today in my windows update.  The install date in View Update History is today.  It does not show on the the list of installed updates from the control panel because I used System Restore to remove it.  With it installed, the problem with Windows Live Mail existed.  With it removed the problem disappeared.  I am running Windows 7 64bit and Internet Explorer 9.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-02-27T22:20:19+00:00

    Release Date: February 26, 2013

    This update does not replace a previously released update.

    Source: http://support.microsoft.com/kb/2670838

    This is strange because update KB2670838 was pre-released in November 2012.

    http://www.microsoft.com/en-gb/download/details.aspx?id=35661

    There is a connection to Windows 8 and Internet Explorer 10:

    http://windows.microsoft.com/en-us/internet-explorer/download-ie

    Have you previously installed Internet Explorer 10?

    Select Start, Control Panel, Programs and Features, View Installed Updates and check to see whether KB2670838 is already installed. If it is please confirm the date it was installed?

    Was this answer helpful?

    0 comments No comments