lumia 720 screen freeze

Anonymous
2013-04-27T02:54:28+00:00

Hi my new Lumia 720 sometimes freeze up and only way out is a reset..... Any tips please? Is this a known issue? Is there any fix update planned to be released?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2013-07-12T20:09:50+00:00

    Hi, I have purchaged my new lumia 720 from flipcart a week ago..  i was **bleep** off with its beaviour today.. while  starting from my office i locked my fone and kept it inside my pocked safely with covers.. it was raining fully in Hyderabad.. after coming home i tried to unlock my phone.. its weird to see that nothing is getting displayed.. only soft keys have light.. screen in blank..in a total shock i called flipcart but no help.. i tried different thing atlast after 2 hours i pressed power and camera button symultaneosly it got opened..  i dont know what is this behaviour.. if i would have known this prior i might have not purchased this..

    i love this phone but.. today it dissappointed me a lot.. is windows planning something for this in upcoming version update.. as updated is on the roll.. just curios to know ill this issue gets fixed with it ????

    Please reply to my post...

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  2. Anonymous
    2013-07-09T09:27:34+00:00

    I have now done soft reset about 5 time - touch screen is still not working!!!

    All of a sudden it decided to give up!

    It is 20 day now & I have had this issue 2 time! 

    I am really unhappy about this...Nokia...got to do something...it is by far the worst expeience I had with phones!

    looks etc are all good... but what good they are if I cant make any call!

    Please provide some solution to this soon.

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  3. Anonymous
    2013-07-08T07:40:42+00:00

    Am using lumia 720 from 2 months, Screen freeze often and  long press of down volume key + lock key restarts the phone.

    This time phone is running , ie getting calls (phone rings) n msgs ,  but display is black screen, windows and search botton at the down are glowing,,,,  No use of long press of volume key + lock key,,,,,,

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  4. Anonymous
    2013-07-02T16:34:47+00:00

    Same problem as everyone else here.

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  5. Anonymous
    2013-06-28T04:17:10+00:00

    Am tooo facing the same issue with my 720... its been 3 times now... i can recognize that the system is up and running but Display off and wont start whatever i do.. untill i restart using volume and power keys or... shut down the system blind folded assuming the "slide down to turn off" appears....

    I am not using many third party apps... infact latest when i did it... i guess only IE and Music player were running... Wi-fi and blue tooth off....Mobile data was on...

    Nokia must Just gotta solve this soon... Its a blind trust i have on Nokia, which made me value 720 ahead of the numerous competetion.. expecting a patch soon...

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