Error “Windows\System32\Atibtmon.exe Microsoft Visual C++ Runtime Library”.

Anonymous
2012-11-13T12:15:00+00:00

Original Title: just installed windows 8 pro

getting error   windows\system32\atibtmon.exe 

mircosoft visual c++ runtime library

How can I fix this? Any suggestions would be helpful.

Thanks in advance

Diane

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-11-17T22:44:07+00:00

    Sorry "no" to the French.  I went to ATI, there is a program to update driver. I did and have no further episodes of runtime error for Mobility Radeon HD 4250 driver.  Thanks to all you helped.  I hope this helps other people that may have the same problem.

    Diane

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  2. Anonymous
    2012-11-17T23:00:11+00:00

    Diane, Following you can read what I do to resolve the problem (excuse for the quality of my english, I live in a french world :

    I think I found how  to correct the problem.

    1. On the AMD site, I downloaded the drivers for my Graphic card. At http://support.amd.com/us/Pages/AMDSupportHub.aspx , I used the 'Automatically detect and install' function to find the good drivers, downloaded and stored them on my PC;
    2. I uninstalled the old drivers;  See the 4 video (http://support.amd.com/us/Pages/AMDSupportHub.aspx) who show how to identify your Graphic card, download, uninstall and install new drivers;
    3. I uninstalled the old drivers;
    4. I installed the new version of the drivers;
    5. I restarted the computer;
    6. The message didn't not appear.

    Last thursday, I upgraded to Windows 8. I upgraded the drivers (Graphic card) but I didn't uninstall the old one before. I just installed the new version without uninstall the old.

    I'm not sure but I think that uninstall the old drivers before install the new one, correct the problem.

    Let me know

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  3. Anonymous
    2012-11-17T23:23:14+00:00

    Thanks for the help. I went about it differently but had the same good outcome.  Thank you again for all your help. 

    Diane   :)

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  4. Anonymous
    2012-11-25T13:10:08+00:00

    I am having the same issue.

    http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/runtime-error-for-atibtmonexe-when-disconnecting/ef6afb96-2ecf-4ce0-8f88-a7659b82e5a9

    I think it is related to AMD Catalyst Software. Everytime I disconnect the AC power cord, it throws this C++ Runtime error.

    You can try the AMD diver autodetect tool: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

    I am trying it right now (176 MB!) :-O

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  5. Anonymous
    2012-11-26T16:55:57+00:00

    Hi Diana,

    Could you please tell us how you fixed the problem?

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